About us

Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We’re a place for co-creators: people who want to make a real impact, take ownership and be part of something that’s still evolving.

As the UK’s leading retailer of motoring and cycling products, we’re supported by one of the country’s largest independent vehicle servicing, maintenance and repair networks through Halfords Autocentres. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing.

That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you’ll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence.

About the role

As a People Support Specialist, you'll play a key role in delivering a seamless and positive colleague experience across the employee lifecycle. From onboarding and employment changes to family-friendly leave and offboarding, you'll ensure People processes are delivered accurately, efficiently, and compliantly.

You'll act as a first point of contact for People-related queries, manage the people inbox and provide high-quality support to employees and managers. Working closely with the wider People team, you'll also help drive continuous improvement and contribute to the delivery of an exceptional People services across the business.

Key responsibilities

• Deliver accurate and timely People administration across the full employee lifecycle, including onboarding, employee changes, family-friendly leave, flexible working requests, and offboarding.
• Manage and coordinate all pre-employment checks globally, ensuring right-to-work verification, references, and onboarding documentation are completed in line with legal and company requirements.
• Administer employee changes, including promotions, transfers, restructures, TUPE transfers, and contractual amendments, maintaining accurate records and service levels.
• Act as the first point of contact for People queries, providing professional, customer-focused support and guidance to employees, managers, and stakeholders.
• Maintain the accuracy, integrity, and confidentiality of employee data within Dayforce and other People systems, acting as a key system administrator.
• Ensure all People administration activities comply with employment legislation, GDPR, company policies, and regulatory requirements, including FCA accreditation.
• Produce and maintain People reports, dashboards, and management information to support operational activities and business decision-making.
• Collaborate with People Business Partners and Centres of Excellence to continuously improve People processes, systems, and employee experience while supporting wider business priorities and initiatives.