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NHS Business Services Authority

People Systems and Transformation Advisor

Newcastle upon Tyne
Posted 1 day ago
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Role Overview

Are you excited by the opportunity to help shape and support our onboarding project for the new NHS PeoplePortal and influence how colleagues experience our HR systems for years to come? Do you enjoy redesigning processes, challenging the status quo whilst working collaboratively, bringing people with you on a journey of opportunity and change?

We're looking for two passionate and forward-thinking People Systems and Transformation Advisors to play a central role in one of the most significant people transformation programmes in the NHS. This is much more than a systems role, you'll work with stakeholders across the business to understand current processes, identify opportunities for improvement and redesign ways of working that add real value, maximising the opportunities of NHS PeoplePortal.

Responsibilities

As a People Systems and Transformation Advisor, you'll play a key role in helping NHSBSA maximise the benefits of the NHS Future Workforce Solution.

Working Closely With Colleagues Across The Organisation, You'll

  • Lead and support process redesign activities, reviewing current ways of working and developing future-state processes that make best use of system capability.
  • Engage with stakeholders to understand existing challenges, identify opportunities and co-design effective solutions.
  • Challenge existing practices constructively to drive improvements in efficiency, quality, timeliness and colleague experience.
  • Support change management activities, helping colleagues confidently adopt new processes and technology.
  • Develop effective relationships with a diverse range of stakeholders, building trust and collaboration throughout the transformation journey.

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Requirements

We're looking for someone with experience in HR, workforce or a similar environment, combined with strong HR systems experience, analytical curiosity and a passion for continuous improvement. You'll be proactive, independent, commercially minded, solution and future focused and comfortable working within a landscape of continual change. Most importantly, you'll be an enthusiastic advocate for PeoplePortal, inspiring others to embrace new opportunities and helping our organisation harness the vast benefits of this exciting transformation project.

About Us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow.

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As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!

Ready to Join Us?

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Contact Information

For further details / informal visits contact:

Name: Paul Jackson

Job title: HR Operations Specialist

Email address: Paul.Jackson1@nhsbsa.nhs.uk

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Location

Newcastle upon Tyne, England, United Kingdom

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