People & Talent Ops Specialist

As we scale, you'll join a team that thrives on precision, curiosity, and follow-through. Your work will directly strengthen how confidently hx's leaders can talk about their people.

What you'll be doing

• Own People reporting and analytics, building and maintaining dashboards on retention, attrition, engagement, and other core KPIs, and translating trends into recommendations the business can act on.
• Partner with the Talent team to bring hiring and pipeline data together with People data, giving a single, joined-up view of the employee lifecycle from candidate to tenure.
• Run the day-to-day operations of Lattice, supporting performance review cycles and analysing the resulting data and feedback to drive continuous improvement.
• Drive employee engagement, setting up and running surveys and turning results into initiatives that support a positive, high-engagement culture.
• Own the accuracy and integrity of our HRIS data, maintaining employee records, generating reports, and troubleshooting system issues.
• Manage HR administration, compliance, and benefits, including employee documentation, audit support, and resolving benefits queries, and contribute to wellness, DEI, and learning and development initiatives across the business.

What you'll need to have done

• Built a report, analysis, or dashboard from a dataset, whether for a dissertation, coursework, an internship, or a personal project, and drawn a clear conclusion from it.
• Been responsible for keeping some kind of system or record accurate and up to date, such as a shared tracker, a society's membership list, or admin for a part-time job or placement.
• Been part of gathering feedback (a survey, a retro, informal check-ins) and seen it through to an actual change or decision.
• Comfortable working carefully with data and spotting when something looks wrong, rather than taking it at face value.
• Handled some form of documentation or process with rigour, where getting the detail right mattered, whether that's academic, admin, or from a part-time role.
• Strong analytical and organisational skills, and comfortable managing a few things at once without needing close supervision.

You're unlikely to thrive here if

• You struggle to adapt to change or ambiguity, or find it difficult to collaborate across diverse teams.
• You're not energised by a culture that values ownership, feedback, and continuous learning.
• If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you’ll do your best work. We’re building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us.

Compensation

At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process, our Talent Partner will share details with you during initial conversations, and we're working towards publishing salary information for all roles globally.

Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make.

Benefits

• £5,000 training and conference budget for individual and group development.
• 25 days of holiday plus 8 bank holidays (33 days total).
• Company pension scheme via Penfold.
• Mental health support and therapy via Spectrum.life.
• Individual wellbeing allowance via Juno.
• Private healthcare insurance through AXA.
• Income protection and Life Insurance.
• Cycle to Work Scheme.
• Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this.

Additional perks

• Top-spec equipment (laptop, screens, adjustable desks, etc.).
• Regular remote and in-person hackathons, lunch and learns, socials, and games nights.
• Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry.
• Exceptional opportunities for personal development and growth as we build something remarkable together.

Interview process

• Initial call with our Talent team to kick things off and learn more about your background.
• Manager interview with our People Lead to explore your experience in more depth.
• Skills assessment, presenting a People Analytics deliverable to the team.
• Values interview to get to know how you work and how that aligns with hx's culture with our VP of People and Senior Director of Finance and Operations.

Our commitment to Diversity

hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive.

Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure.

If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team.

Next steps

If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome.

For more information about applying and to view other opportunities, you can visit our careers page.

Check out our blog at Insights & Blog - hyperexponential

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.