WTW
People Transformation Consultant
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Fantastic opportunity to join our Employee Experience (EX) team, where you’ll work on the moments that matter most to employees. As a change & organisational transformation consultant, you’ll work alongside senior colleagues to help clients communicate clearly, engage their people and navigate change effectively across a range of people-related topics.
The work is varied and impactful. You could support projects that help employees understand their pay and how it is determined, navigate their career and develop the skills needed to achieve their goals, adapt to organisational changes such as AI-driven workforce transformation, or better understand the full value proposition their organisation offers.
This is a fantastic opportunity for someone with change management experience, ideally within an HR context, alongside strong project management skills, a creative and curious mindset, and an openness to using AI responsibly.
The role is ideal for someone building their consulting career who enjoys being close to the detail. You’ll play a hands-on role in shaping content, coordinating actions, ensuring quality, managing timelines and turning complex information into clear, engaging materials for employees and clients.
You’ll thrive in a collaborative, fast-paced and high-performing consulting environment that values accountability, initiative and a willingness to learn and contribute from day one.
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This role follows our hybrid working model, with an expectation of working a minimum of 2–3 days per week from our London office.
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For the right person, this role offers excellent exposure to senior consultants, client projects and a broad range of Employee Experience topics, providing the opportunity to build your consulting expertise, confidence and career over time.
The Role
- Support senior colleagues in the development and delivery of communication and change management strategies that help organisations:
- Increase transparency on pay;
- Manage major organisational/HR-related change programmes, such as total rewards harmonisation following a merger;
- Raise appreciation and understanding of flexible benefits and incentives;
- Support broader work and reward agendas, including careers, skills adoption and other programmes that help employees understand and engage with the full employee experience.
- Understand and remove barriers to AI adoption; and implement new technologies which support any of the above priorities.
- Be curious and willing to learn, with the confidence to ask thoughtful questions, work through ambiguity and take responsibility for the detail while developing broader consulting judgement.
- Use generative AI tools as well as insights from research and stakeholder input to develop, test and optimise communication strategies and materials.
- Apply critical thinking, subject matter/audience insight and editorial judgement to ensure outputs are accurate, engaging, inclusive and aligned with project objectives.
- Take on day-to-day project coordination responsibilities in a fast-paced consulting environment, working with internal colleagues, external partners and client contacts to keep activity on track, manage timelines, follow through on your work and ensure materials are delivered accurately, efficiently and to a high standard.
- Play an important role in our consulting delivery model by taking ownership of defined workstreams, helping projects run efficiently, anticipating next steps and enabling senior colleagues to focus on strategic advice and client relationships.
- Support client meetings and presentations by helping prepare materials, contributing to discussions and presenting selected content with confidence.
- Contribute ideas, tools and content that strengthen our employee experience offering and support innovation across the team.
- Actively build subject matter knowledge across employee experience topics, including reward, benefits, careers, skills, employee listening, change and AI adoption, using that knowledge to improve the relevance and quality of client work, with opportunities to develop expertise across different industries.
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