Solve IT Consultant
Performance Analyst
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Title – Performance Analyst
Location: London, UK - Remote and as per business needs
Eligibility – 5 years unbroken residency / Minimum 5 years of continuous UK residency
Must be a UK Citizen with minimum 5 years unbroken residency
Role Purpose
A performance analyst has a strong understanding of a wide range of sources and analytical tools needed for the project they are working on.
Skill Description
- Understand and help teams to apply a range of techniques to analyse data and provide insight
- Be proactive and present compelling findings that inform wider decisions
- Apply innovative approaches to resolve problems
Communicating analysis and insight
- Choose the appropriate medium to communicate findings
- Shape and share communications relevant to the audience
- Present analysis and visualisations in clear ways to both specialist and non-specialist audiences, with support
- Give tactical recommendations based on your analysis and insight to inform decision making
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Performance measurement
- Participate in discussions determining which performance measurements are appropriate, with guidance from more experienced colleagues
- Demonstrate experience in turning business needs and goals into performance measures
Quality assurance of data and analysis
- Identify appropriate ways to collect, collate and prepare data
- Decide if data and analysis is accurate and fit for purpose
- Perform data preparation and cleansing with limited guidance
- Undertake quality assurance processes
- Peer-review colleagues’ outputs from data analysis to ensure quality
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Technical understanding (performance analyst)
- Show an understanding of the core technical concepts related to the role, and can apply them
Understanding analysis across the product life cycle
- Understand how the needs of the team and product vary across the product life cycle
- Ensure the team is measuring performance as appropriate for the relevant service standard phase
- Manage the delivery of services or products at different phases
- Plan and look at data requirements in future phases
User-centred analysis
- Use quantitative and qualitative data about users to turn user focus into outcomes
- Deliver analysis and information that addresses stakeholder needs and provides recommendations
- Effectively collaborate with user researchers and other user-focused professions
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