WHSmith
Performance and DEI Partner
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PLEASE NOTE:
As part of our organisational changes, our ongoing structure and roles continue to be reviewed. While this role is being advertised, circumstances may change and the role could be withdrawn/amended.
At WHSmith Europe our people are at the heart of everything we do. They are the ones that go the extra mile for our customers, the ones that enable our growth. That’s why our team is passionate about creating a business where our people can thrive.
What you will be doing:
- Lead the delivery of diversity, equity and inclusion (DEI), wellbeing and performance initiatives that support business priorities and enhance the colleague experience across global teams.
- Drive and embed inclusive practices throughout the colleague lifecycle and business activity, ensuring DEI principles are reflected in policies, processes and everyday ways of working.
- Provide coaching and guidance to managers on performance conversations, goal setting, inclusive leadership and colleague wellbeing.
- Lead colleague network activity, ensuring effective governance, meaningful action, strong sponsorship and measurable progress against DEI objectives.
- Use performance, talent, DEI and wellbeing data and insights to identify trends, opportunities and risks, informing decision-making and continuous improvement.
- Collaborate with People Partners, Centres of Excellence and external providers to deliver wellbeing programmes, build inclusive capability and ensure compliance with relevant legislation and best practice, as well as working with our ER team to align on underperformance approach and support.
- Coordinate and support external benchmarking and audit programmes, using insights and data to assess organisational progress and drive continuous improvement in inclusion, performance and wellbeing.
- Be the first point of contact for wellbeing escalations, providing access to appropriate support.
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What we are looking for:
- Proven experience in DEI, wellbeing, and/or performance management within a complex or global organisation.
- Strong knowledge of performance frameworks and inclusive leadership practices.
- Confident managing wellbeing or crisis cases with empathy and discretion.
- Strong facilitation, coaching and data-analysis skills.
- Comfortable engaging stakeholders at all levels with a proactive, solutions-focused approach.
How we reward our teams:
- Hybrid Working Model from home and in the office
- 4pm Friday Finish
- Flexible Working
- 25 Days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
- Family Friendly Leave
- Company Pension scheme
- Annual Bonus based on company and personal performance
- Competitive Salary and Car Allowance
- Private Medical
- Cycle to work scheme
- Staff Discount Card for railway stores (subject to policy)
About us:
Celebrating over 230 years, we’re proud to have grown into a globally recognised brand present in over 30 countries – the air of familiarity people love and trust on their journey. As a diverse group of over 6,000 colleagues, we’re all on the same journey to a better business through our commitments to our planet, people and the communities we serve.
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Our business operates from two key locations, In a vibrant area of London, close to Aldgate and Liverpool Street Station, while the other is located at Swindon's International Business Park, just off the M4 with excellent transport links and over 100 on-site parking spaces.
For WHSmith Europe, our mission is simple – to create value for our stakeholders by providing a platform for global brands across airports, hospitals, rail stations and other markets. Our operational environment is fast-paced and highly regulated, requiring exceptional standards of maintenance, compliance, health & safety and colleague welfare across every location.
We’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you—you’re welcome here.
We’re also open to flexible working where possible, so if that’s something you need, let’s chat. And if you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
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