Scottish Government
Performance and Delivery Support Officer
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Expression of Interest Opportunity
This is an Expression of Interest (EOI) opportunity, available on a lateral move basis only. Applications are open to Core Scottish Government employees only.
Job Title
Performance and Delivery Support Officer
Business Area/Directorate
Data Intelligence Engagement and Performance Team
Location
St Andrews House / Atlantic Quay
Working Arrangement
Staff in roles compatible with hybrid working should aim to spend 40% of their contracted working time working in person at their contractual workplace. More information can be found within Hybrid Working Policy [https://scotsconnect.sharepoint.com/sites/saltireredirect?siteId=mylifeandcareer&pageId=8c5a454f-11b6-4349-a97e-96ba6acf3f51&pageParams=working-in-person-hybrid-working]
Grade
B2
Advert Type
Level Transfer
Duration
Permanent
Eligibility
Expressions of interest are invited from substantive colleagues on level transfer from Core SG only.
Sponsorship
Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.
Job Description
We have an opportunity for a B2 Performance and Delivery Support Officer to join the Data Intelligence Engagement and Performance Team on a permanent basis to support delivery of the Improving Flow Plan.
As part of a dynamic and high-profile team, you will work closely with Ministers, senior officials and external partners, including Health Boards and Health and Social Care Partnerships. You will contribute to the development of strong collaborative relationships, provide assurance on delivery and performance, and support the leadership team in driving forward key strategic priorities.
A significant aspect of the role will be supporting delivery of the Improving Flow Plan, a key commitment within the First Minister's priorities for Health and Social Care. The role will also contribute to other high-profile programmes of work, including implementation of the Covid-19 Inquiry recommendations and Audit Scotland's delayed discharge recommendations.
You will lead on a range of deliverables, coordinate engagement and improvement activity with local systems and partners, and contribute to the successful delivery of key commitments. Throughout your work, you will be expected to demonstrate the values and behaviours of the Civil Service, fostering a culture of collaboration, continuous improvement and high performance.
Responsibilities
- Lead and coordinate delivery of actions arising from the Audit Scotland Delayed Discharge recommendations, supporting senior leaders to drive progress against key commitments and ensuring effective engagement with internal and external stakeholders.
- Manage governance and programme support arrangements, including coordinating meetings, maintaining accurate records of decisions and actions, and tracking progress through programme management tools.
- Provide high-quality support in responding to ministerial and corporate commissions, including briefing requests, First Minister's Questions (FMQs), SCANCE submissions, Ministerial Correspondence (MiCases), Freedom of Information requests (FOIs) and Parliamentary Questions (PQs).
- Lead the development and coordination of briefing for Ministers and senior officials on non-complex issues, working collaboratively across teams, Directorates and the wider Scottish Government to deliver high-quality products within tight timescales.
- Build and maintain effective relationships across Health and Social Care Directorates, including Primary Care, Unscheduled Care and Social Care, to support the development and delivery of key priorities and improvement initiatives.
- Work collaboratively across policy areas and with internal and external stakeholders to support the delivery of Ministerial priorities and ensure a coordinated approach to achieving key outcomes.
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Success Profile
Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on, you should provide evidence of how you meet these in your statement.
Experience
- Track record of being able to analyse information from a range of sources, interpreting its importance, updating senior colleagues and responding to ministerial requests.
- Experience of working with and drafting materials for Ministers.
- Strong planning and organisation skills, with the flexibility to respond to competing demands and to balance priorities.
- Excellent communication, engagement and relationship-management skills.
- Ability to work well within a team, understanding the needs of individuals and the wider team.
Behaviours
• Communicating and influencing - Level 3
• Working together - Level 3
• Leadership - Level 3
• Delivering at pace – Level 3
You can find out more about Success Profiles on gov.scot.
Working Pattern
This role is a permanent level transfer position.
This post is a full-time role, but we welcome applications from staff with different working patterns, proposed working patterns will be assessed against the business requirements for this post.
Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role, including Flexi-leave. Scottish Government staff in hybrid-compatible roles should aim to work in-person 40% of the time, either in an office or other agreed work location.
Further Information
Further information about this opportunity is available from liz.davidson@gov.scot
How to Apply
Please submit an Expression of Interest (maximum 500 words) outlining your suitability for the role, relevant skills and experience, and what you would bring to the team. Please align this to how you meet the behaviours, experience and technical skills listed in the Success Profile above.
Vacancies close at 23:59pm on Thursday 8 October.
Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.
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Please see our candidate guidance [https://www.gov.scot/publications/recruitment-candidate-guide/pages/use-of-ai-tools/] for more information on acceptable and unacceptable uses of AI in recruitment.
If invited for further assessment, this will consist of an informal interview, scheduled for w/c TBC.
Recruitment Principles
As a government organisation, we adhere to the Civil Service Commission Recruitment Principles [https://civilservicecommission.independent.gov.uk/document/02a-recruitment-principles-april-2018-final/?d102_cookies_enabled=all] and we investigate any complaints received in relation to recruitment cases.
About Us
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
Our staff are part of the UK Civil Service [https://www.civil-service-careers.gov.uk/about-us/] observing the Civil Service Code and working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer [https://www.jobs.gov.scot/what-we-offer].
As part of the UK Civil Service, we uphold the Civil Service Nationality Rules [https://www.gov.scot/publications/recruitment-candidate-guide/pages/nationality-requirements/].
Security Checks
Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions).
You can find out more about BPSS on the UK Government website [https://www.gov.uk/government/publications/government-baseline-personnel-security-standard], or read about the different levels of security checks in our Candidate Guide [https://www.gov.scot/publications/recruitment-candidate-guide/pages/pre-employment-checks/].
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment to diversity [https://www.jobs.gov.scot/an-inclusive-organisation] and how we offer and support recruitment adjustments [https://www.jobs.gov.scot/requesting-adjustments-2] for anyone who needs them.
Further Information
Find out more about our organisation, what we offer staff members and how to apply on our Careers Website [https://www.jobs.gov.scot/].
Read our Candidate Guide [https://www.gov.scot/publications/recruitment-candidate-guide/pages/introduction/] for further information on our recruitment and application processes.
Apply before: 08/10/2026 (23:59). This role is open to substantive B2 grade staff from core SG only.
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