About us

Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen.

Procentia’s products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement.

With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme.

The job:

As part of our continued growth and transformation journey, we're looking for a Performance Data Analyst to join our Transformation and Organisational Effectiveness function. This role will establish the evidence needed to understand how effectively the business is operating and whether improvement activity is delivering the intended outcomes.

The role will bring together delivery and operational data, including information held in Azure DevOps, and turn it into clear, trusted insight through Power BI. Working across the organisation, you'll define measures, improve data quality, create repeatable reporting and help leaders and teams use performance information to make better decisions.

Here's what you'll be doing:

• Building a clear view of performance - You'll work with stakeholders to define meaningful measures across productivity, throughput, quality, predictability, rework and benefits realisation.
• Extracting and preparing data - You'll query Azure DevOps and other agreed data sources, combine and transform data, and create reliable datasets for reporting and analysis.
• Developing Power BI reporting - You'll design, build and maintain accessible dashboards that show trends, exceptions, progress against targets and areas requiring attention.
• Turning data into insight - You'll interpret patterns, investigate variance and explain what the data means, helping teams move from reporting activity to taking action.
• Strengthening measurement discipline - You'll define data standards, calculation logic, ownership and reporting routines so measures are consistent, transparent and trusted.
• Supporting transformation and continuous improvement - You'll baseline current performance, track outcomes and provide evidence to prioritise and evaluate improvement activity across Catalyst and wider business initiatives.