Entain
Performance Delivery Enablement Specialist FTC
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Company Description
Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.
Job Description
This role is a 6 Month FTC.
🎯 Purpose of Role
The Performance Delivery Enablement Specialist secondment is a hands-on support role within a small team, focused on helping work through a backlog of practical automation, tooling and data enablement activities for portfolio teams and pods.
The role supports the continued adoption of Kiro, agile ways of working and AI-enabled delivery practices by helping build automated agents, dashboards and reusable solutions that teams can use in day-to-day delivery. It is suited to someone who enjoys practical problem solving, learning through doing and helping teams make better use of data and automation.
The successful candidate will work with Portfolio, Product, Technology and pod teams to understand delivery pain points, support the build of simple solutions and improve visibility, flow and decision-making.
⚡ Key Responsibilities
Portfolio Tooling & Dashboards
- Help build and maintain dashboards that give portfolio teams clear visibility of delivery flow, risks, dependencies, outcomes and value indicators.
- Support the development of practical tools that simplify planning, tracking, reporting and governance activities, prioritised through a clear backlog of team needs.
- Create reusable dashboard views and reporting assets that support consistent portfolio delivery conversations.
- Ensure dashboards and tooling are easy to use, relevant to team needs and aligned to delivery priorities.
Automated Agents & AI-Enabled Delivery
- Help create and iterate automated agents that teams can use in pods, including reporting preparation, delivery insight generation, routine workflow support and board health checks.
- Use Kiro and other approved AI-enabled tools to prototype, test and improve practical delivery enablement solutions.
- Spot opportunities where automation and AI can reduce manual effort, improve decision-making or support delivery routines.
- Support teams in building confidence with AI-enabled ways of working through practical examples and reusable patterns.
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Agile Ways of Working
- Support teams to use automated agents, tools and reusable patterns so they can work in a more agile way.
- Help teams improve visibility of work, manage dependencies and maintain focus on outcomes rather than activity.
- Work with portfolio and pod teams to identify bottlenecks, ageing work and opportunities to improve delivery flow.
- Help teams use automation to reduce friction, improve flow and support continuous learning.
Problem Solving & Practical Enablement
- Work directly with teams to understand delivery pain points and translate them into simple, usable tools and solutions.
- Use simple problem-solving approaches to understand root causes, simplify processes and reduce manual effort.
- Develop lightweight standards, playbooks and examples that help portfolio teams scale good practice.
- Provide hands-on support to teams adopting new dashboards, tools, agents and ways of working.
Data, Insight & Reporting
- Help surface relevant data and insights to teams so they can use it to support decision-making, prioritisation and delivery conversations.
- Review delivery information to help identify patterns, risks, trends and improvement opportunities.
- Support the development of delivery metrics and reporting views that promote transparency and practical action.
- Help stakeholders understand and use data effectively, avoiding reporting for reporting's sake.
Stakeholder Engagement & Change Adoption
- Work with Product, Technology, Portfolio and pod teams to understand requirements, test ideas and improve solutions.
- Build strong relationships with stakeholders to ensure tooling and automation supports real delivery needs.
- Communicate complex or technical outputs in a clear, practical and accessible way.
- Role model openness to change, adaptability and a positive approach to evolving ways of working.
🛠️ Specialist Skills & Experience
- Good understanding of agile ways of working and modern product delivery practices.
- Practical experience using Kiro or similar AI-enabled tools to support delivery activity.
- Experience building dashboards, reporting views, workflow automations or delivery tooling.
- Ability to understand business or delivery problems and support practical technology-enabled solutions.
- Good analytical and problem-solving skills, with confidence using data to spot improvement opportunities.
- Comfortable working with stakeholders to gather requirements, test ideas and improve solutions.
- Understanding of pod-based, squad-based or multi-team delivery environments.
- Good communication skills, with the ability to explain technical or data-led outputs in a clear and practical way.
- Previous experience in Product, Technology, Portfolio, Transformation, Agile Delivery, Business Analysis or Product Operations is desirable.
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🧭 Competencies & Behaviours
This secondment is suited to someone who is hands-on, curious and delivery-focused. The successful candidate should be comfortable operating in a changing environment and willing to experiment, learn and adapt as the role evolves.
- AI Fluency: Actively uses AI-enabled tools, experiments with new approaches and iterates with AI as a delivery partner.
- Ownership: Takes responsibility for assigned work, follows through on actions and asks for support when needed.
- Curiosity: Looks for patterns, asks questions and uses data, workflow insight and practical experience to understand issues.
- Collaboration: Builds effective working relationships across portfolio teams, pods and stakeholders.
- Practical Delivery Mindset: Focuses on building useful tools, dashboards and agents that teams will use in day-to-day work.
- Adaptability: Stays open to change and adjusts approach as business needs, tooling and ways of working evolve.
- Continuous Improvement: Looks for opportunities to reduce friction, simplify processes and improve delivery outcomes.
- Product Sense: Connects delivery enablement activity to customer, business and value outcomes.
Additional Information
6 Month FTC
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.
Depending on your role and location, you can expect to receive benefits like
- A regular bonus
- Healthcare support
- A stake in our success through our ShareSave scheme
- Great development opportunities
- Wellbeing support, and so much more.
And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
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