Anglian Water Services
Performance Insights Assurance Manager
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Location: Huntingdon/Peterborough
Contract: Permanent Full-time (with flexibility for part-time)
Salary: Circa £77,000 (depending on skills and experience)
At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Who We Are?
Integrated Maintenance, Repair and Development Services (IMRDS) is the team that maintains our water supply systems, handles emergencies like water bursts, and develops new ways to better serve our customers. We offer various roles, from frontline operational work to project management and data analysis.
IMRDS is part of the Embedded Alliance within Anglian Water, working alongside other organisations for skill-sharing and using the best people for the job. If you want to join a rapidly expanding team with growth and networking opportunities, we want to hear from you!
What Will You Be Doing as a Performance Insights Assurance Manager?
As the Performance Insights Assurance Manager, you will lead the performance, insight, assurance, and continuous improvement agenda across the IMRDS Alliance.
Working closely with senior leaders and operational teams, you will establish trusted performance frameworks, provide data-driven insights, and create a single version of the truth that enables informed decision making. You'll be responsible for identifying risks and opportunities, driving performance improvements, embedding governance standards, and leading a culture of accountability and evidence-based decision-making.
This is a highly visible leadership role that combines strategic thinking, stakeholder management, data intelligence, assurance, and continuous improvement to help deliver successful business outcomes across the alliance.
Key Responsibilities:
- Lead the development and delivery of performance intelligence, risk insight, and management reporting across the IMRDS Alliance
- Establish, manage, and monitor alliance KPIs, performance measures, and intervention thresholds
- Provide actionable performance insights and analytics that support proactive decision making and risk mitigation
- Develop and maintain key risk indicators and performance assurance frameworks
- Ensure operational performance data is accurate, trusted, timely, and aligned across the wider business
- Partner with senior leaders to identify opportunities to improve performance, reduce risk, and strengthen governance
- Deliver performance reporting focused on business priorities, risks, opportunities, and strategic objectives
- Provide robust challenge and recommendations to improve data compliance, performance management, and operational delivery
- Lead continuous improvement initiatives across systems, reporting tools, and business processes
- Identify opportunities for automation and digital innovation to improve efficiency and reporting capabilities
- Support and influence business change initiatives, system enhancements, and transformation programmes, including SAP-related developments
- Build strong stakeholder relationships across the alliance, facilitating collaboration and driving a high-performance culture
- Lead, motivate, develop, and coach team members to maximise performance and capability.
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What Attributes Are Required?
- Strong strategic thinking and analytical capability
- Excellent leadership and people development skills
- Ability to translate complex data into meaningful business insights
- Strong stakeholder management and influencing skills at all levels of an organisation
- Ability to challenge constructively and drive positive change
- Excellent communication and presentation skills
- Strong problem-solving and continuous improvement mindset
- Ability to balance operational priorities with long-term strategic objectives
- Passion for data integrity, governance, and performance excellence
A Little Bit About Your Skills, Experience, and Behaviours…
- Significant experience in performance management, business assurance, reporting, or operational intelligence environments
- Proven experience developing and implementing KPI frameworks, governance processes, and performance reporting structures
- Strong analytical skills with experience transforming complex datasets into actionable business intelligence
- Experience leading continuous improvement initiatives using Lean, process improvement, or operational excellence methodologies
- Proven ability to identify business risks and drive mitigating actions through data-led insights
- Experience working with reporting tools, business intelligence platforms, and enterprise systems
- Strong understanding of data quality, governance, compliance, and assurance principles
- Demonstrable experience influencing senior leadership teams and supporting executive-level decision making
- Experience leading, coaching, and developing high-performing teams
- Knowledge of the utilities, infrastructure, engineering, or operational sectors would be advantageous
- Experience supporting large-scale business transformation, system implementation, or change programmes is desirable.
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Why Anglian Water?
At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:
- Bonus scheme
- Private healthcare
- Competitive pension scheme
- Up to 26 days annual leave, increasing with length of service
- Flexible benefits to support your wellbeing
Inclusion is for Everyone
We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.
If you think this is the next step for your career, apply today!
Closing Date: 19th August 2026
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