Nationwide
Performance Manager
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Performance Manager
The Performance Manager is accountable for driving the performance of Group Banking & Savings Operations through effective governance, insight, and delivery oversight. The role ensures strategic priorities translate into measurable outcomes, performance issues are identified and addressed, and leaders have the information and challenge needed to make informed decisions and deliver results.
Group Banking & Savings Operations manages back-office processes across Savings, Personal Loans, and Personal Current Accounts across both brands. We are bringing teams together, simplifying and integrating how we work, and building an operation that consistently delivers brilliant outcomes for customers and members.
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At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part-time, you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.
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Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritized in this recruitment process.
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
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