Westfield Health
Performance Manager
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Two brands. One team. ROVA Health is what happens when two established names in health and wellbeing stop running in parallel and start moving together. Built on over a century of Westfield Health Group heritage and driven by the belief that the way people live, work, and recover has fundamentally changed — we exist to do something about it. This is a platform with purpose, built by people who care about getting it right. If you're joining us, you're not just starting a new job. You're helping navigate what comes next.
PERFORMANCE MANAGER
As Performance Manager, you'll take the lead on our onsite Active Space and Wellbeing programme — running the facility day to day, building the team around you, and holding standards steady when the day doesn't go to plan. Working closely with the Account Manager, you'll balance operations, safety and financial performance while pushing a wellbeing offer that never sits still. You'll be the first point of contact for members and stakeholders alike, which means confidence and clear communication matter as much as the numbers on the spreadsheet. This is a role for someone who reads the terrain, adjusts fast, and brings the whole team with them.
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THE ROLE
- Location: Sheffield
- Language Requirements: Fluent English
- Salary: Competitive, dependent on experience — TBC
- Benefits: Health Cash Plan & Private Medical Insurance, free Wellbeing app access, Rewards Hub discounts, incremental annual leave after 5 years
- Closing Date: 30th September 2026
WHAT YOU BRING
- Relevant professional certification (e.g. personal trainer or fitness instructor)
- NEBOSH, IOSH, CMIOSH or an equivalent health and safety qualification
- 2+ years' experience in Health Club management or Corporate Wellbeing
- Strong leadership and team management, with excellent organisational and decision-making skills
- Effective written and verbal communication, with the ability to build relationships across the business
- A creative, innovative approach to developing fitness and wellbeing programmes
- A genuine commitment to delivering exceptional customer service
- Sound financial acumen, from budgeting to reporting
Qualifications get you to the room. These are what keep you here.
DUTIES AND RESPONSIBILITIES
01 Facility & Operations Management
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- Oversee the day-to-day maintenance and operation of the onsite wellbeing facility, including the Active Space and treatment room
- Monitor expenditure and manage budgets to ensure financial sustainability
- Develop and implement health & safety protocols and emergency procedures
- Maintain consistent, high standards of service across every touchpoint
02 Team Leadership
- Recruit, train and manage a multidisciplinary onsite team
- Work closely with the Account Manager to run the day-to-day operations of the contract
- Support the innovation of new services while maintaining consistent customer service levels
03 Member & Stakeholder Engagement
- Build strong relationships with members and stakeholders through proactive communication and collaboration
- Confidently promote services to employees and relevant stakeholders across the business
- Deliver a collaborative wellbeing programme that drives member engagement
- Organise employee events and initiatives with stakeholders across the site
WHAT HAPPENS NEXT
- The Hiring Manager will review your application.
- You will have a formal two stage interview.
- Offer made.
- ID and HR Checks.
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