Coventry City Council
Performance & Practice Analyst
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Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, accepting of all, and free from discrimination and bias.
The Insight Team’s role
The Insight Team’s role is to question, influence and provide understanding to make life better in Coventry.
We collect, analyse, interpret and publish a wide range of insights about the city, supporting a strong culture of evidence-based decision-making.
Our work includes:
- Business intelligence and reporting
- Customer and location intelligence
- Performance management
- Evaluative research
- Engagement and consultation
- Partnership working
- Equality and diversity advice
What is the job role?
We are looking for a Practice and Performance Analyst with a strong focus on data delivery, reporting and business intelligence to join Coventry City Council’s Insight Team.
This role is centred on producing high-quality, timely and accurate data products that support operational services. You will be responsible for developing reports, dashboards and performance outputs that enable services to understand demand, monitor performance, and improve outcomes.
You will:
- Design, build and maintain dashboards and reports (e.g. Power BI, Excel, SQL-based outputs)
- Deliver regular and ad hoc performance reporting to support operational and strategic decision-making
- Translate complex data into clear, accessible insights for a range of audiences
- Monitor key performance indicators and highlight risks, trends and areas for improvement
- Work closely with service leads to ensure reporting meets business needs
- Support statutory returns and ensure accuracy and quality of submitted data
- Improve data processes, automation and reporting efficiency
- Ensure data is used responsibly, including consideration of equality and diversity impacts
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This is a delivery-focused role where your ability to produce reliable, insightful and user-friendly data outputs will directly support front-line services and leadership teams.
All candidates must have the Right to Work in the UK.
We are currently not offering sponsorship for this role.
Who are we looking for?
We are looking for someone who is highly organised, data-driven and confident in producing high-quality reporting outputs.
You will:
- Have strong experience producing data reports, dashboards or visualisations
- Be confident using data tools such as Excel, Power BI, SQL or similar
- Have excellent attention to detail and a commitment to data accuracy and quality
- Be able to manage and prioritise multiple reporting requirements
- Clearly communicate data and insights to non-technical audiences
- Be proactive in improving reporting processes and identifying efficiencies
- Have an understanding of performance data (public sector experience is desirable but not essential)
- Be committed to inclusive practice and using data responsibly
Applications will be shortlisted based on your personal statement. Please ensure you clearly demonstrate your experience by responding to the following:
- Describe your experience producing data reports, dashboards or visualisations. What tools have you used and what was the output?
- Provide an example of how your reporting or analysis supported service delivery or decision-making.
- How do you ensure your data outputs are accurate, timely and meet user needs?
- Describe how you manage multiple reporting demands and deadlines.
- Why are you interested in this role and how do your skills align with delivering high-quality data and reporting?
This role will involve a two-stage interview process:
- Stage 1: Telephone interview
- Stage 2: Face-to-face interview
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This application could close earlier than closing date if number of application is high.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.
Need help completing your application form? The Job Shop can support you. You can register online here for an initial assessment, or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact Recruitment@coventry.gov.uk
We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
Coventry City Council
Attached documents
- Perf & Practice Analyst.pdf
- Coventry City Council Application Process (1).pdf
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