London Borough of Hillingdon
Personal Advisor - 21+
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About the role
Join Hillingdon's Outstanding Family Help Service
Why personal advisors choose Hillingdon
Following our recent Outstanding Ofsted judgement, Hillingdon continues to invest in services that improve outcomes for children and young people. We are seeking committed and enthusiastic Personal Advisors to join our Transition to Adulthood Service to specifically work with care experienced adults aged 21+.
We offer:
- Ambitious, dynamic and welcoming teams where you will be supported in your practice and your professional growth
- Salary up to £42,060
- Accessible location, 5 minutes from Metropolitan and Piccadilly lines and M40
- Free PARKING
- Flexible and hybrid working arrangements
- TOIL provided
- Rated Outstanding by Ofsted and CIT
- Manageable workload
- 100% permanent and experienced Senior Leadership Team
- Visible, accessible and supportive managers and senior leaders
- Regular reflective supervision and clinical consultation
- Excellent learning, development and career progression opportunities
- A relationship-based and trauma-informed practice model
- Modern working environments
- We have already implemented the Social Work reforms and innovative ways of working
- Up to 34 days annual leave rising to 37 days after long service, in addition to bank holidays.
About Our Transition To Adulthood Service
Hillingdon's Transition to Adulthood Service is committed to supporting care-experienced young people to achieve successful, independent and fulfilling adult lives. We work alongside young people aged 16 to 25, providing practical support, guidance and advocacy to help them navigate key life transitions including housing, education, employment, training, health and emotional wellbeing. We recognise that the transition into adulthood does not end at 21 and so to strengthen our offer, we are developing a dedicated approach for young people aged 21 to 25 that focuses on early intervention, prevention and sustained engagement. This will enable us to maintain meaningful relationships with young people, proactively identify emerging needs and risks, and re-engage those who may have become disconnected from services.
Working closely with housing providers, health services, education and employment partners, community organisations and wider council services, the team will coordinate support that is tailored to each young person's individual circumstances and goals. Our approach is strengths-based, relationship-focused and centred on empowering young people to make informed decisions and maximise their opportunities.
As a Personal Advisor, you will play a key role in supporting young people to achieve their aspirations and navigate the opportunities and challenges of adulthood.
You will:
- Work alongside colleagues and partner agencies to assess needs and plan for successful transitions into adulthood.
- Hold a caseload of care experienced young people aged 21+ including young people with complex needs such as mental health challenges, offending histories and immigration matters.
- Support young people as need arises, including when in crisis.
- Act as a strong advocate for young people, supporting them to make informed decisions about housing, education, employment, training, health and wellbeing.
- Provide practical support to help young people develop independence, including assistance with moving home, accessing benefits and establishing a first tenancy.
- Build effective partnerships with housing providers, health services, education settings, employment services and the voluntary sector.
- Maintain accurate and timely records, reports and case notes in line with legislative and organisational requirements.
- Monitor and track outcomes for young people, including accommodation, education, employment, training and immigration status.
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We are looking for individuals who are passionate about improving the lives of care-experienced young people and who share our ambition to help every young person reach their full potential.
You will have:
- Experience working with cared for children, care experienced young people or vulnerable young people.
- A good understanding of the issues facing care-experienced young people as they transition into adulthood.
- Knowledge of housing, welfare benefits, education, employment and immigration pathways.
- Strong communication and relationship-building skills, with the ability to engage and motivate young people.
- Experience of working collaboratively with statutory, voluntary and community organisations.
- A commitment to safeguarding, promoting welfare and delivering high-quality, person-centred support.
- Excellent organisational skills and the ability to manage competing priorities effectively.
- A reflective and solution-focused approach, with a commitment to continuous professional development.
Why Join Us?
At Hillingdon, we are proud of what we've achieved and remain committed to supporting our workforce to deliver excellent services.
We offer:
- Regular supervision and management support
- Ongoing learning and development opportunities
- Safeguarding and legislative training
- Supportive and collaborative team culture
- Flexible working arrangements
- Opportunity to make a meaningful difference to young people's lives
- Working within an Outstanding local authority committed to continuous improvement
Make a Difference When It Matters Most
This is more than a job. It is an opportunity to help young people build stability, confidence and independence as they move into adulthood.
About You
About us
We value our employees and are committed to ensuring that they enjoy a fulfilling and rewarding career with us. We understand that a happy and motivated workforce is essential for the success of our organisation. That is why we offer a wide range of employee benefits to enhance your work-life balance, financial wellbeing, health, and professional development.
Here’s a comprehensive overview of the fantastic benefits we provide:
- Flexible Working Hours – We recognise the importance of flexibility in managing your work and personal life.
- 36 Hour Week – Enjoy a standard 36-hour workweek for all full time staff.
- Generous Holiday Entitlement – increasing with length of service (for non-casual roles).
- Hillingdon Sports & Leisure – Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
- Salary Sacrifice Schemes – option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
- Cycle to Work – Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
- Local Government Pension Scheme – access to Local Government Pension Scheme and membership to the Credit Union.
- Vivup Benefits – Access a variety of offers and discounts through our Vivup Benefits.
- Mental Health Support and Counselling Services – Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
- Travel Support – Make your daily commute easier with our season ticket loans and free car parking.
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Equity, Diversity and Inclusion Statement
At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly.
The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.
Join us in building a workplace where everyone feels respected, able to give their best and be themselves at work, whilst contributing meaningfully to our organisation's success.
Recruitment Information
Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We believe in the option to choose, so candidates declaring a disability have the choice to opt in for consideration under this scheme, on a ‘per application’ basis.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.
Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:
- Enhanced DBS Check
- 5 years of Referencing
Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.
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