CUSTOMER

• Act as a professional ambassador for the Bethell Group and the office of the Group Managing Director at all times.
• Develop and maintain effective relationships with clients, suppliers, stakeholders and colleagues.
• Manage and coordinate executive meetings, events and business engagements.
• Ensure visitors, customers and stakeholders receive a professional and welcoming experience.
• Handle sensitive enquiries efficiently, ensuring appropriate actions and responses are delivered in a timely manner.

INTEGRITY

• Handle highly confidential business and personal information with absolute discretion.
• Manage email triage for the Group Managing Director, proactively identifying priorities, drafting responses and ensuring actions are completed.
• Support the Group Managing Director with personal administration and commitments outside of the business where required.
• Maintain accurate records, correspondence and documentation.
• Promote fairness, inclusion and respect in all working practices.
• Maintain the highest standards of professional conduct and behaviour consistent with company values.
• Exercise sound judgement and escalate matters appropriately.

SAFETY

• Ensure duty of care is demonstrated and take appropriate action to comply with health and safety requirements at all times.
• Engage and take part in the hazard spotting process.
• Promote health and wellbeing of yourself and others around you.
• Support executives in ensuring business-critical activities are planned and coordinated safely.

SUSTAINABLE

• Promote efficient working practices and the effective use of company resources.
• Support digitalisation and reduction of paper-based processes.
• Encourage environmentally responsible working practices across administrative activities.
• Consider sustainability and value for money when coordinating travel, events and procurement activities.

Qualifications and Experience Required:

Essential

• HNC or equivalent qualification in a business-related discipline.
• Significant experience in an Executive Assistant, Personal Assistant or senior administrative role supporting executive-level leaders.
• Experience managing complex diaries, competing priorities and confidential information.
• Experience preparing professional reports, presentations and management documentation.
• Experience working across multiple stakeholders and departments.

Desirable

• Degree in a Business, Management or related discipline.
• Experience supporting Board-level or Group-level executives.
• Experience within a multi-company or group business environment.

Skills and Knowledge

• Advanced Microsoft Office 365 skills including Outlook, Word, Excel, PowerPoint and Teams.
• Strong understanding of digital collaboration and productivity tools.
• Highly organised with excellent attention to detail.
• Exceptional written and verbal communication skills.
• Strong problem-solving and decision-making capabilities.
• Ability to prioritise a varied and demanding workload effectively.
• Experience of diary management, travel arrangements and meeting coordination.
• Ability to draft professional correspondence on behalf of senior executives.
• Strong stakeholder management and relationship-building skills.
• Ability to exercise judgement, discretion and confidentiality at all times.
• Excellent minute taking and action tracking skills.
• Technology savvy with the ability to adopt and promote new digital solutions.

Please send your CV to phil@reccruiting.co.uk or give me a call on 07984 199519