Bron Afon
Personal Assistant
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Personal Assistant - Maternity Cover FTC
Full time (37 hours per week)
Starting salary will be £24,424 (including Real Living Wage) per annum
Expected date of interviews - W/C 12th October
We will be holding a drop in session via Microsoft Teams on Tuesday 22nd September at 11.45am-12.45pm. Please feel free to click on the below link, you'll have the opportunity to ask questions about the recruitment process and what it's like being a Personal Assistant at Bron Afon:
Join Us and Make an Impact
We're looking for a highly organised, proactive and adaptable Personal Assistant to provide exceptional support to an Executive Director and members of our Senior Leadership Group (SLG).
This is far more than a traditional PA role. You'll be a trusted partner, ensuring senior leaders can focus on delivering strategic priorities by expertly managing diaries, communications, meetings, information and relationships across the organisation.
Working as part of a collaborative PA team, you'll help deliver a seamless, high-quality service that reflects our commitment to customer excellence, continuous improvement and professional stakeholder management.
What You'll Be Doing
As a key member of the team, you'll:
- Manage complex diaries and schedules across multiple calendars
- Act as a trusted gatekeeper, prioritising requests and escalating issues where appropriate
- Manage busy inboxes, ensuring communications and actions are dealt with efficiently
- Coordinate meetings from start to finish, including agendas, papers, logistics, minute taking and follow-up actions
- Prepare reports, presentations and briefing papers
- Support travel, event and accommodation arrangements
- Build strong working relationships with colleagues, external partners and stakeholders
- Handle confidential and sensitive information with discretion and professionalism
- Maintain effective digital filing and document management systems using platforms such as SharePoint and OneDrive
- Support recruitment and people processes relating to senior roles
- Work flexibly across the PA team, providing cover and support to colleagues when required
- Anticipate leadership team needs and proactively resolve issues before they arise
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What We're Looking For
You'll be someone who thrives in a fast-paced environment and enjoys enabling others to succeed.
Essential Experience
- Experience working in a professional office environment supporting senior managers or leadership teams
- Strong diary and inbox management skills
- Experience coordinating meetings, preparing agendas and papers, taking minutes and tracking actions
- Experience building effective relationships with internal and external stakeholders
- Experience handling confidential information appropriately
Essential Skills & Knowledge
- Excellent organisational and time management skills
- Strong written and verbal communication skills
- Ability to prioritise competing demands and meet deadlines
- Confidence using Microsoft Office applications
- Understanding of confidentiality, data protection and information governance principles
- Ability to work independently and collaboratively as part of a team
- Proactive approach with the ability to anticipate needs and take initiative
Desirable
- Experience using digital office systems and management platforms such as One Advanced
- Experience arranging travel, accommodation and events
- Experience using SharePoint and OneDrive
Person Specification
Qualifications, knowledge and understanding
- Digital approach including packages such as One Advanced (ideally but not essential) and MS Office
- Meeting management
- Stakeholder relationship and management
- Understanding of data protection, cyber security and data retention
- Event co-ordination, travel management
- Company confidentiality and legal frameworks
Experience
- Working in an office environment with hierarchical structures
- Meeting management including note taking, agendas, paperwork preparation and distribution, relationship management with attendees and stakeholders
- Diary Management
- Inbox management
- Relationship building across an organisation and external stakeholders particularly in relation to anticipating needs within the organisation
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Skills and attributes
- Willing to learn and adapt to Bron Afon working practices
- Willing to learn digital tools and methods and adapt to changing technology
- Ability to work closely and interchangeably within a team
- Ability to anticipate SMT and SLG needs and follow through to completion
- Highly organised
- Self motivated
- Prioritise time and meet deadlines
- Ability to work on own and as part of a team
Personal Qualities
- Committed to confidentiality and handling sensitive information with discretion
Additional Requirements
- Will need to be able to travel as part of the job, in a timely manner.
Work4 pilot
We are currently running a pilot of working a 4-day week (4DW). This is extended until end of October 2026. The pilot will then be reviewed by our board, before making a decision to extend or be made permanent.
Employee benefits:
People are our greatest asset at Bron Afon Community Housing, so we reward our colleagues with a fantastic benefits package:
- 23 days annual leave entitlement (exclusive of bank holidays)
- Social Housing Pension Scheme where Bron Afon will contribute 12% from day 1 of your employment
- Learning and Development investment to your career here at Bron Afon
- Health cash plan with Simply Health
- 24/7 free mental health support
- 24/7 free access to an online GP service
- Enhanced Maternity/Paternity/Adoption pay
- Employee discount platform with access to retail, hospitality, days out, etc
- Occupational Health service
- And FREE PARKING!
So what are you waiting for? Apply today and good luck!
Please note once you begin your application, you will need to complete and submit it in the same session. We recommend that you have all relevant information and supporting documents ready before starting. If you leave the application before submitting, any information entered may not be saved.
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