Central and North West London NHS Foundation Trust
Personal Assistant and Project Support Officer
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Job Overview
We are looking for a part-time (30 hours per week) motivated and enthusiastic Personal Assistant/Project Support Officer with a wide range of office skills.
The post holder will support the Head of Children's Services and Community Adult Health. They will work closely with the Community Health Teams across the borough.
The post holder will develop an understanding of the sector/Head of Service's responsibilities and thus support associated staff in carrying out their duties. To provide comprehensive administrative and personal support to Head of Children's Services. This will include management of diaries/establishment of electronic diaries, coordination of meetings, drafting correspondence, minuting meetings, monitoring expenditure, and report writing. The post holder will manage the Honorary Contract process for health staff working across The Camden Partnership.
Main Duties of the Job
The post holder will work as an integral part of the Borough’s Community Services, working closely with the Senior Management Team, Commissioners, Borough Director and Clinical Director, Team Managers, Business & Transformation Manager, Business & Performance Officer, clinical and medical staff, and administrative staff, as well as other Trust staff and various internal and external agencies.
Working for Our Organisation
This is a fixed-term appointment for the period specified. Completion of the contract does not, by itself, guarantee renewal or further or permanent employment.
The post holder will be required to work flexibly, assisting as and when necessary, which may involve them in a developing role.
Health and Safety
Central and North West London NHS Foundation Trust has a Health and Safety Policy applicable to all employees. Employees must be aware of their responsibility under the Employment Rights Act 1996 to ensure that agreed safety procedures are carried out and to maintain a safe environment for employees, clients, and visitors.
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Detailed Job Description and Main Responsibilities
Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024."
As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.
Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).
For further info please visit: Skilled Worker visa: Overview - GOV.UK
- To provide a comprehensive secretarial support service to the Head of Service.
- To ensure that telephone calls, correspondence, and direct contact with callers are handled appropriately and professionally, using judgment and discretion where necessary.
- To manage diaries and arrange meetings and training events when required.
- To service meetings on behalf of the borough, including producing agendas and taking and circulating minutes.
- To prepare documents (letters, memos, reports, etc.) for approval by copying or audio typing using Microsoft Office software as directed, ensuring all policies and procedures are followed.
- To be fully conversant with computer packages, promoting good presentation, including work-processing and spreadsheets.
- To be a proficient minute take, often for employee relations matters.
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Person Specification
Qualifications & Experience
Essential criteria
- Degree or equivalent relevant experience or qualification.
- Appropriate Secretarial Qualification e.g. RSA Stage 3 or equivalent.
PREVIOUS EXPERIENCE Paid/unpaid Relevant To Job
Essential criteria
- Experience of administration within a complex area of business.
- Experience of minuting both large and small complex meetings to the highest standard.
- Scheduling and setting agendas for complex, large, multi-partner meetings.
Desirable criteria
- Experience of a large complex healthcare organisation/provider.
Skills, Knowledge, Abilities
Essential criteria
- Demonstrable skills in providing very senior-level executive support and business support services to Director or Senior Manager level.
- Shorthand/Speed Writing.
- Development and Implementation of office systems and procedures.
- Managing multiple, complex, electronic Diaries (familiar with Outlook Calendar).
- Experience of electronic mail and knowledge of computer networking systems.
- Ability to produce complex notes to short deadlines.
- Be an effective communicator with excellent verbal communications and interpersonal skills, including influencing ability.
- Be able to draft correspondence including letters, reports, and minutes to a high standard on behalf of senior staff.
- Be able to work under pressure.
- Ability to use initiative.
- Ability to work within a team setting.
- Ability to demonstrate commitment to own personal development.
- Ability to work as part of a multi-disciplinary team and switch between directors/teams.
Desirable criteria
- Accurate audio/copying typing (50 wpm minimum).
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