East Anglian Air Ambulance
Personal Assistant to Chief Executive Officer

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Salary: £31,126 per annum
Location: Norwich – Hybrid working
Hours: 37.5 hours per week
Contract: Permanent
About East Anglian Air Ambulance
East Anglian Air Ambulance is a life-saving regional charity delivering critical emergency care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state-of-the-art helicopters and a fleet of critical care vehicles, our expert teams of doctors and paramedics bring advanced pre-hospital emergency medical care directly to people where and when they need it most.
About the role
We’re looking for an organised, proactive and highly professional Personal Assistant to support our Chief Executive in a pivotal role at the heart of East Anglian Air Ambulance.
This is far more than diary management. You’ll be the person who keeps the Chief Executive’s office running smoothly, bringing structure, organisation and oversight to a busy and varied workload. Working closely with the Chief Executive, Executive Team and Board of Trustees, you’ll help ensure priorities are managed effectively, governance responsibilities are delivered and important projects continue to move forward.
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You’ll coordinate meetings and governance activity, prepare briefings and correspondence, manage competing priorities and ensure actions are followed through to completion. You’ll also play a key role in supporting our Trustees, helping to maintain governance records and acting as a trusted point of contact for colleagues across the charity.
This is an opportunity for someone who enjoys building strong relationships, working with senior stakeholders and bringing calm organisation to a fast-paced environment. You’ll be trusted with highly confidential information, expected to use sound judgement and encouraged to identify better ways of working that support both the Chief Executive and the wider organisation.
You’ll already have experience supporting senior leaders in an administrative, executive assistant or governance-focused role and be confident managing multiple priorities while maintaining excellent attention to detail. You’ll be a strong communicator, capable of building effective relationships with colleagues, Trustees and external stakeholders, and comfortable drafting professional correspondence on behalf of senior leaders.


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We’re particularly interested in candidates who can demonstrate:
- Excellent organisational and prioritisation skills
- Strong written and verbal communication skills
- The ability to handle confidential information with discretion and professionalism
- Confidence working with senior stakeholders and building trusted relationships
- Strong Microsoft Office skills
- A full UK driving licence and the ability to travel across East Anglia when required
For an informal discussion about the role, please arrange a time to speak with Matthew Jones, Chief Executive, by calling 03450 669 999.
Closing Date: Wednesday 19th August (9am)
Interview Date: Wednesday 26th August (Helimed House, Norwich)
No agencies please.
This role will be worked a minimum of 3 days a week from our Norwich or Cambridge office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich.
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