ERSG Careers
Personal Assistant to Director Operations
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About The Role
Are you an organised, proactive professional who enjoys working in a dynamic, international environment? Do you have a talent for anticipating needs, managing competing priorities, and keeping things running smoothly behind the scenes?
We are looking for an experienced Personal Assistant to the Directors of Operations to provide comprehensive administrative, organisational, and communication support to two senior leaders within our Operations function.
In this key role, you will help ensure the effective management of day-to-day business activities, facilitate collaboration across teams, and contribute to operational excellence. You will act as a trusted point of contact for internal and external stakeholders and play an important role in supporting the Directors with their priorities and initiatives.
Your Responsibilities
- Independently manage the secretariat function for the Directors of Operations, including complex diary and inbox management, prioritisation, and coordination of business matters.
- Plan, organise, and coordinate internal and external meetings, workshops, and events, both virtually and in person.
- Arrange and coordinate national and international business travel, including itineraries, travel expenses, and related administrative processes.
- Support procurement activities, including ordering equipment such as IT hardware and PPE, processing invoices, and assisting with purchasing activities.
- Prepare, coordinate, and quality-check presentations, reports, decision papers, and other business documentation.
- Provide administrative and coordination support for smaller projects, including tracking actions, timelines, invoices, and payments.
- Serve as a key point of contact for stakeholders, ensuring clear communication and effective collaboration across teams and functions.
- Support the Directors with ad hoc tasks, special assignments, and department-wide initiatives as required.
- Proactively identify opportunities to improve administrative processes and support the smooth and efficient operation of the department.
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About You
You will bring a strong combination of professional experience, organisational skills, and a proactive, service-oriented mindset.
Ideally, You Have
- Successfully completed commercial vocational training or an equivalent qualification, together with significant professional experience in executive assistance, personal assistance, or a similar administrative role.
- Proven experience supporting senior leaders in an international business environment.
- Excellent administrative, organisational, and coordination skills, with the ability to manage multiple priorities and deadlines effectively.
- Strong written and verbal communication skills, with the confidence to interact professionally with stakeholders at all levels.
- Exceptional attention to detail and a structured, organised approach to your work.
- Advanced proficiency in MS Office and SAP.
- The ability to work independently, exercise sound judgement, and handle confidential information with discretion.
- Flexibility and resilience, with the ability to thrive in a fast-paced and changing environment.
- Strong interpersonal skills, a proactive approach, and a genuine commitment to providing a high level of service.
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What We Offer
Join an inspiring and diverse international working environment where your contribution makes a real difference.
We Offer
- A modern workplace with flexible working hours and hybrid working.
- Excellent opportunities for professional growth, networking, and career development.
- The opportunity to work closely with senior leaders and gain broad exposure across the Operations
We are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
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