• Managing diaries, arranging meetings, and keeping schedules organized.
• Booking travel, accommodation, appointments, and events.
• Supporting inbox management, drafting messages, and chasing responses.
• Keeping track of tasks, deadlines, reminders, and follow-ups.
• Preparing documents, researching options, and organizing information.
• Handling personal bookings, errands, and day-to-day admin.
• Using AI tools, apps, and systems to make everyday tasks easier.
• Spotting things that need attention and taking action before they become problems.

Some days will involve straightforward admin. Others will mean working out how to solve something you haven’t come across before. You should enjoy both.

What We’re Looking For

You’ll be a good fit if you:

• Think quickly and pick things up fast. You can understand a request, ask useful questions, and work out the next steps.
• Take initiative. You notice what needs doing and keep things moving without needing constant instructions.
• Stay organized. You can manage several priorities while keeping track of the small details.
• Use good judgement. You know when to act independently and when to check.
• Communicate clearly. You’re comfortable writing messages, making calls, and dealing with different people.
• Are resourceful. You can research, compare options, and use tools such as Google and ChatGPT sensibly.
• Follow through. You take ownership and make sure tasks are completed properly.
• Handle information discreetly. You’re trustworthy and comfortable supporting confidential business and personal matters.
• Move quickly while staying accurate. You can respond promptly without overlooking important details.
• Want to learn. You’re curious about technology, business, and developing your skills.
• Can drive. You hold a full driving licence, have access to a car, and can travel to Shenfield or carry out errands when needed.

Previous experience in admin, customer service, coordination, or a support role could be useful, but it isn’t essential. We’re interested in how you think, how you work, and what you could grow into.

What You Can Expect

A role with variety, trust, and responsibility, working closely with a busy executive team. We’ll teach you our systems and ways of working, and you’ll have room to develop as you become more confident.

You’ll need to be comfortable supporting both professional and personal matters, from arranging a business meeting to sorting a personal booking.

Very occasional weekend support may be needed for a small urgent task. This would be discussed clearly and is not an expectation of constant availability.

How to Apply

Please send:

• Your CV.
• A short Loom video, or similar, of 1–3 minutes, explaining why this role interests you and why you’d be a good fit.
• An example of a time you organised something, solved a problem, or took initiative. This could be from work, education, volunteering, or everyday life.

We use the short video in place of a first-round interview. If you need an alternative application format, please let us know.

Send your application to liz@roboshadow.com.