Benefact Group
Personal Assistant
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Salary: Starting from £35,000.00 (depending on experience)
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: South Ockendon
About The Role
SEIB Insurance Brokers, who are proudly part of Benefact Group, are looking for a Personal Assistant to join our South Ockendon office.
We're looking for a confident and experienced Personal Assistant to provide exceptional support to the CEO and wider SEIB Leadership Team. This will be a multifaceted role, requiring you to anticipate needs, manage complex and competing priorities, confidently challenge diaries to maximise effectiveness, and build exceptional relationships with key stakeholders across the Group.
As a Personal Assistant, you will play a key role in coordinating Board and Leadership Team meetings, including executive diary management, the preparation and collation of meeting papers, minute-taking, and any follow up actions.
Alongside these responsibilities, you will oversee office management and administrative operations across SEIB locations, helping to create a professional, efficient, and welcoming working environment. You'll act as a central point of contact for people engagement and wellbeing initiatives, organising company events, recognition programmes, and social activities that foster a positive, inclusive, and engaging workplace culture.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you'll be doing
- Provide proactive, confidential PA support to the CEO and Senior Leadership Team, managing complex diaries, correspondence, meetings, travel arrangements, and competing priorities.
- Coordinate and support Board, Director, Management, and other key meetings, including agenda preparation, paper collation, minute-taking, action tracking, and the production of high-quality reports and presentations.
- Act as office manager, overseeing office operations, managing facilities, procurement, suppliers, contractors, and workplace resources to ensure an efficient working environment.
- Ensure compliance with Health & Safety requirements, document governance processes, and company approval procedures, while maintaining accurate records and regularly visiting all three sites (Cheltenham, South Ockendon and Colchester) when required.
- Line manage and develop the Administration team, while leading people engagement, wellbeing, recognition, charity, and social initiatives.
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What you'll need to have
- Proven experience within a senior personal assistant/executive support role.
- Highly organised and proactive, with excellent attention to detail and the ability to effectively manage multiple priorities, deadlines, and stakeholder demands.
- Strong communication and relationship-building skills, with confidence working with senior stakeholders, external partners, and colleagues at all levels.
- Experienced in coordinating meetings, producing accurate minutes, and supporting complex business discussions with discretion and confidentiality.
- Experience organising company events, colleague engagement initiatives, and incentive programmes.
- Proficient in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint), with a flexible, collaborative approach and willingness to travel between office locations when required.
What makes you stand out
- Previous experience in an office management role.
What we offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
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Hear from the hiring manager
"We're looking for a highly organised, dependable and proactive Personal Assistant who can seamlessly manage competing priorities and enjoys being at the heart of a successful and supportive business"
About Us
South Essex Insurance Brokers (SEIB) have provided specialist cover to suit a vast array of sectors for more than 60 years, from horse insurance to private hire insurance to funeral directors insurance and more. Our reputation is crafted from significant experience and expert knowledge.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
*Directory of Social Change’s UK Guides to Company Giving 2017-26
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