Planet Rail Limited
Personal Travel Advisor
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Job post summary
Pay: £27,000.00-£28,000.00 per year
Job Description:
Planet Rail is a leading specialist in tailor-made European rail holidays, creating bespoke journeys across some of the world’s most iconic rail routes and destinations. We pride ourselves on delivering exceptional customer experiences and expert travel knowledge.
We are now looking for a commercially driven, target-focused Personal Travel Advisor to join our growing team.
The Role
This is a highly sales-orientated position. You will manage client enquiries from initial consultation through to confirmed booking, converting leads into sales while delivering outstanding service at every stage of the customer journey.
You will be responsible for:
- Building strong client relationships
- Understanding travel aspirations
- Confidently recommending premium rail holidays and add-on experiences
Success in this role is measured by your ability to achieve and exceed sales targets while maintaining Planet Rail’s high standards of customer care.
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Key Responsibilities
- Convert inbound enquiries into confirmed bookings through proactive sales techniques
- Follow up unconfirmed quotes and leads to maximise conversion
- Build lasting relationships to encourage repeat bookings and referrals
- Design bespoke rail holiday itineraries tailored to client preferences and budgets
- Achieve and exceed individual sales targets and KPIs
- Maintain accurate booking and client records
- Contribute ideas to improve sales performance and customer experience
About You
- Proven sales experience (travel industry experience desirable but not essential)
- Target-driven with a strong track record of meeting or exceeding sales goals
- Commercially aware with a natural ability to close sales
- Confident communicator with excellent telephone and written skills
- Passionate about travel and delivering exceptional service
- Highly organised with strong attention to detail
- Motivated, resilient and eager to succeed
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What We Offer
- Competitive salary
- 25 days annual leave plus bank holidays
- Your birthday off every year
- Company pension scheme
- Staff travel discounts
- Ongoing training and product development
- Educational trips and industry events
- Supportive team environment within a growing specialist travel company
Why Join Us?
This is an opportunity to join a specialist, respected brand while building your own portfolio of loyal clients. If you thrive in a fast-paced sales environment and are motivated by achieving results, Planet Rail offers both earning potential and career growth
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Work from home
Work Location: Hybrid remote in York YO61 3FE
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