PGIM
PGIM ICG | Senior Associate, Client Management
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Senior Associate, Client Management
(Institutional Client Group, London – Hybrid)
A GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE
As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.
We also believe talent is key to achieving our vision and are intentional about building a culture based on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers!
If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today.
At PGIM, You Can!
What You Will Do
We are seeking a Client Management professional with strong client service skills to serve as a Specialist supporting regional Client Managers for the EMEA region initially focusing on the UK and Ireland region. The Client Management Team has a broad mandate and works across asset classes, which include Credit, equities, real estate and alternatives. A successful candidate will have the opportunity to build out their professional skill set, learn about the asset management industry, working closely with Client Managers as well as various investment and functional support teams, and be part of a collaborative international team with direct exposure servicing institutional investors.
The Client Management team works with a wide variety of internal stakeholders including investment teams, fund operations, legal, portfolio analytics group, senior management and other groups to provide our clients, their consultants, and prospective clients with high quality service to meet their needs.
What You Can Expect
- Act as a support to Client Managers to provide a high quality service to our clients and their business partners including fund administrators, custodians and investment consultants throughout the client’s life-cycle.
- Serve as a liaison to our stakeholders to providing responses to recurring and ad-hoc data requests from clients and their business partners, leveraging internal information systems and involving as needed various internal groups including Sales, Client Reporting, Compliance, Risk Management and Investment teams.
- Develop knowledge of PGIM’s investment strategies, including their positioning, key return drivers and operating frameworks.
- Gain exposure to the full institutional client lifecycle, from Business Development and Client Onboarding through to ongoing Client Management.
- Partner with the Client Manager and internal groups to ensure the client and their business partner needs are met, for example in relation to the handling and processing of:
- Portfolio compliance rule breaches and inquiries including the restricted issuer list updates.
- Investment guidelines.
- KYC and LEI renewals.
- Coordination and preparation of client meetings.
- Market and portfolio commentary requests.
- Client questionnaires and database update requests.
- Support the onboarding process of new mandates collaborating with internal and external stakeholders to ensure client’s intentions are reflected in documentation.
- Track client engagements in CRM systems to ensure that the Client Managers have a record of the requests and actions taken.
- Work closely and pro-actively with Client Management teams to execute efficiently and effectively on client communication needs.
- Support Client Managers in their dealings with the portfolio management and other investment professional teams (e.g. Portfolio Analytics, Risk Management).
- Attend team meetings to develop an understanding of PGIM’s key investment strategies and product knowledge.
- Identify opportunities for automation to streamline simple tasks and enhance scalability within the business.
- Ensure all information is organised securely and orderly to enable seamless access for relevant team members.
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What You Will Bring
- Extensive work experience in client services, investor relations or a similar function.
- BA/BS degree or higher.
- Interest in and an understanding of capital markets, which include Credit, equities, real estate and alternatives, and portfolio management techniques.
- Experience with Microsoft Excel and PowerPoint and the ability to perform basic quantitative data analysis.
- Strong attention to detail and adherence to processes.
- Strong analytical and data skills.
- Strong interpersonal and communication skills, oral as well as written.
- Team player with high energy and a positive attitude.
- Seek development and learning opportunities.
- Aladdin and Salesforce experience beneficial but not required.
- Strong critical thinking and logic skills.
- Comfortable working in a fast-paced, dynamic and international cross-border environment.
- Proactive and adaptable in client solution solving and self-starter attitude.
What Will Set You Apart
- European or Middle Eastern language skills would be advantageous.
- Understanding of the asset management industry and financial markets.
- Proficient use of AI technology.
PGIM welcomes all applicants, even if you don't meet every requirement. If your skills and/or interests align with the role, we encourage you to apply.
What We Offer You
- Private Medical Insurance: PGIM offers private medical insurance and pays the full premium on behalf of all employees.
- Annual Leave of 25 to 28 days, based on years of service, at full pay.
- Retirement Savings Plan: Employees receive a company contribution of 10% basic annual salary and a maximum employer-matching contribution of 5% of basic annual salary.
- Life Assurance & Income Protection: Life Assurance of 8 times your basic annual salary, up to a max benefit of £1.8million. 60% of your basic annual salary for a limited payment terms of 5 years, at the end of which a capital sum of 2x your basic annual salary is payable.
To find out more about our Total Reward package, visit https://youtu.be/acuhcv46Nz0
Our Commitment to Diversity, Equity, and Inclusion
Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow. Prudential Financial, Inc. is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don’t just accept difference—we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.
About PGIM – Institutional Client Group (ICG)
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The Institutional Client Group (ICG) is responsible for leading the development and implementation of the global strategy for PGIM's institutional client engagement, capital raising and business development activities across key markets and asset classes. The team partners closely with PGIM’s investment, marketing and product teams to deliver solutions for our clients and consultants. The team also focuses on building and maintaining strong, long-term relationships with the largest pensions, endowments, corporations, unions, sovereign wealth funds and family offices globally.
About PGIM – Global Asset Management
PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.5 trillion in assets under management as of June 30th, 2026. With 40 offices in 20 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including Credit, fundamental equity, quantitative equity, real estate and alternatives. PGIM is consistently rated a top employer for Pensions & Investments Best Places to Work in Money Management.
With a history dating back 150 years, and experience through more than 30 market cycles, PGIM takes a long-term view, not only in our investment philosophy, but also in how we develop our talent. We want to see our employees excel from their first day with the firm and throughout their tenure with PGIM. We will inspire you, support you, and help you reach your greatest personal and professional aspirations. If PGIM sounds like the place for you, join us. For more information about PGIM, visit PGIM.com.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services, some of which may not be available in your area.
We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
We are a Disability Confident Level 1 Employer, committed to creating an inclusive and accessible workplace for disabled people.
If you require workplace adjustments to the hiring process, please discuss those with your recruiter directly.
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