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Pharmacy Assistant Apprenticeship
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DH5 9PE
We are looking for a friendly, reliable, and motivated Pharmacy Assistant Apprentice to join a busy community pharmacy team. This is a great opportunity to earn while you learn, gaining hands-on experience in a healthcare environment while working towards a recognised apprenticeship qualification.
Wage
- £16,640 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
- Minimum wage rates opens in new tab
Training course
- Pharmacy services assistant (level 2)
Hours
- Monday to Friday 9am to 1pm then re-opens at 2pm - 6pm. Local applicants welcome to apply. Must be able to leave pharmacy in lunch.
- 40 hours a week
Start date
- Monday 10 August 2026
Duration
- 1 year 3 months
Positions available
- 2
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Pharmacy Assistant Apprenticeship - [Hetton-Le-Hole]
About the role:
As a Pharmacy Assistant Apprentice, you will support the day-to-day running of the pharmacy, helping customers and working closely with the pharmacy team to ensure safe and efficient service. You will complete a Level 2 Pharmacy Services Assistant Apprenticeship alongside your role, with full training and support provided.
Key duties include:
- Supporting customers at the medicines counter and responding to queries
- Assisting with the preparation and supply of prescriptions (under supervision)
- Handling stock, deliveries, and maintaining accurate records
- Using pharmacy systems to process prescriptions and sales
- Maintaining high standards of cleanliness, health & safety, and confidentiality
- Working as part of a team to ensure excellent customer service
What we’re looking for:
- A genuine interest in healthcare and working with people
- Strong communication and customer service skills
- Good attention to detail and willingness to learn
- Ability to work well in a fast-paced environment
- Reliable, punctual, and professional
- Basic IT skills
No previous pharmacy experience is required; full training is provided.
Apprenticeship details:
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- Qualification: Level 2 Pharmacy Services Assistant Apprenticeship
- Duration: Typically 15 months
- Training delivered alongside your job through blended learning
- Apprentices must be able to commit to contracted working hours and guided learning hours
Why apply?
- Earn while you learn in a respected healthcare role
- Gain a nationally recognised qualification
- Develop transferable skills and long-term career opportunities in pharmacy
Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.
Where you'll work
5 FRONT STREET
HETTON-LE-HOLE
DH5 9PE
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
- I & F LIMITED
Training course
- Pharmacy services assistant (level 2)
Understanding apprenticeship levels [opens in new tab]
What you'll learn
Course contents
- Receive and log prescriptions
- Assemble prescribed items, undertake an in-process accuracy check, and issue prescribed items
- Work according to legislative requirements, and organisational policies
- Order, receive, maintain, and issue pharmaceutical stock
- Provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- Act in accordance with systems and organisational governance
- Recognise and act within the pharmacy regulatory, legal, and ethical standards
- Support the team in the development of others
- Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- Communicate effectively with the public, carers, and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- Handle information (record, report, and store information) related to individuals and/or patients in line with local and national policies
- Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- Demonstrate person-centred care and support within a pharmacy setting
- Make pharmacy patients and patient safety your first concern
- Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer, etc.
- Maintain the interests of patients and the health of the public
- Promote and advocate equality, diversity, and inclusion
- Promote healthy lifestyles to customers
- Work safely within the parameters of your role using Standard Operating Procedures
- Apply policies which relate to health and safety at work
- Act appropriately in situations to prevent harm to yourself and others
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Training schedule
- Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.
Essential qualifications
- GCSE in:
- Maths and English (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Non-judgemental
- Organisation skills
- Patience
- Team working
Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab.
This is an exciting role that will include engaging with customers and clients to provide prescription counter services, advice, housekeeping duties such as stock rotation and stock replenishment, helping to deliver a variety of public health services whilst gaining a pharmacy qualification.
The contact for this apprenticeship is: I & F LIMITED Abbey Roche abbey.roche@skills4group.co.uk 0161 794 0528
The reference code for this apprenticeship is VAC2000041238.
Closes in 28 days (Thursday 6 August 2026)
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