Pharmacy Assistant Apprenticeship

Kick-start your healthcare career with us! Join our friendly pharmacy team as an Apprentice — earn while you learn, gain hands-on experience, and achieve a nationally recognised qualification. No experience needed, just enthusiasm and a willingness to learn.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

Requirements

• A genuine interest in healthcare and helping people.
• Strong communication and customer service skills.
• Good attention to detail and a willingness to learn.
• Ability to stay calm and organised in a fast-paced environment.
• Reliability, punctuality and professionalism.
• Competent use of computers.
• GCSE in Maths and English (grade 4-9).
• Right to work in the UK and an enhanced DBS check required.

Responsibilities

• Support the day-to-day running of the pharmacy, working closely with the team to deliver a safe, efficient service.
• Assist with the preparation and supply of prescriptions (under supervision).
• Handle stock and deliveries, and keep accurate records.
• Use pharmacy systems to process prescriptions and orders.
• Respond to patient queries.
• Maintain high standards of cleanliness, health & safety and confidentiality.
• Work as part of a team to deliver an excellent service to patients.
• Receive and log prescriptions.
• Assemble prescribed items, undertake an in-process accuracy check and issue prescribed items.
• Work according to legislative requirements, and organisational policies.
• Order, receive, maintain and issue pharmaceutical stock.
• Provide appropriate advice when authorised on supplied medicines and products, their storage and disposal.
• Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy.
• Act in accordance with systems and organisational governance.
• Recognise and act within the pharmacy regulatory, legal and ethical standards.
• Support the team in the development of others.
• Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal.
• Communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential.
• Handle information (record, report and store information) related to individuals and/or patients in line with local and national policies.
• Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies.
• Demonstrate person centred care and support within a pharmacy setting.
• Make pharmacy patients and patient safety your first concern.
• Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc.
• Maintain the interests of patients and the health of the public.
• Promote and advocate equality, diversity and inclusion.
• Promote healthy lifestyles to customers.
• Work safely within the parameters of your role using Standard Operating Procedures.
• Apply policies which relate to health and safety at work.
• Act appropriately in situations to prevent harm to yourself and others.