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Pharmacy Level 3 Apprentice (Ashtree Pharmacy)
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A great opportunity for someone who is keen to get into the pharmaceutical industry. As an apprentice, you will learn to be the first point of contact for our customers. Whether or not they need healthcare advice as well as prescription dispensing, we will train you to provide the excellent customer service that we offer.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Preparing and dispensing medicines - You’ll learn how to accurately prepare prescriptions, select the correct medicines and quantities, and ensure they are labelled correctly before being supplied to patients
- Checking prescriptions - You’ll develop your understanding of prescriptions and medication orders, checking details such as the patient’s information, medicine, strength, quantity and directions. You’ll work within your level of competence and under appropriate supervision
- Stock management - You’ll help order, receive, store and organise medicines and other pharmacy products. This can include checking deliveries, monitoring stock levels and ensuring medicines are stored correctly
- Supporting patients and customers - You may speak directly with patients, answer routine queries and provide appropriate information about their medicines, while recognising when a query needs to be referred to a pharmacist or another healthcare professional
- Medicine safety - A major part of the role is learning how to work safely and accurately. You’ll follow procedures designed to prevent errors and protect patients, including maintaining confidentiality and following relevant legislation and pharmacy policies
- Preparing medication - Depending on your workplace, you may help prepare medicines such as tablets, capsules, creams, liquids or other prescribed items
- Maintaining pharmacy records - You’ll use pharmacy systems to enter and update information, process prescriptions and maintain accurate records
- Working with the wider healthcare team - You’ll communicate with pharmacists, pharmacy technicians, dispensers, healthcare professionals and other colleagues to help ensure patients receive the correct medicines and support
- Handling queries and resolving problems - You’ll learn how to deal professionally with routine issues, such as prescription queries, stock availability or patient requests, and understand when something needs to be escalated
- Maintaining a clean and organised workplace - You’ll help keep the pharmacy and work areas clean, tidy and organised, following appropriate health, safety and infection-control procedures
- Confidentiality and professionalism - You’ll handle sensitive patient information and will be expected to maintain confidentiality, communicate professionally and follow the standards expected of someone working in healthcare
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Where you'll work
1534 PERSHORE ROAD
STIRCHLEY
BIRMINGHAM
B30 2NW
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BIRMINGHAM METROPOLITAN COLLEGE
Training course
Pharmacy technician (integrated) (level 3)
What you'll learn
Course contents
- Recognise and work within their scope of practice and skills,
- Use relevant data and information to make effective decisions
- Accurately retrieve and reconcile information about a person’s medicines
- Accurately assemble prescribed items
- Issue prescribed items safely and effectively and take action to deal with discrepancies carry out an accuracy check of dispensed medicines and products
- Accurately perform pharmaceutical calculations to ensure the safety of people
- Apply the principles of clinical governance and ensure person’s confidentiality
- Assess a person’s present supply of medicines and order appropriate medicines and products.
- Receive requests for medicines, including prescriptions, and check for their validity, safety and clarity, taking action to deal with any problems with the person directly
- Demonstrate operational skills within their scope of practice
- Provide a safe, effective and responsive pharmacy service
- Take personal responsibility for the legal, safe and efficient supply of medicines
- Apply the principles of governance to pharmacy operational processes
- Ensure the confidentiality of patient data.
- Communicate and work effectively with the multidisciplinary team
- Explain the impact of audit and evaluation on the quality of pharmacy operations and services
- Engage others in the improvement of processes and systems
- Effectively use systems to support the safe and effective management and supply of medicines
- Listen to a person, understand their needs and interpret what matters to them.
- Give the person all relevant information and advice in a way they can understand, so they can make informed decisions about their health and wellbeing
- Optimise a person’s medicines to achieve the best possible outcomes.
- Obtain relevant information from people – including patients, carers and other healthcare professionals – and use it to optimise care appropriately
- Adapt information and communication to meet the needs of particular audiences
- Check and review their own and others work effectively
- Suggest and implement personal goals and methods of improvement
- Maintain CPD outcomes that meet with regulatory requirements
- Identify and respond effectively to errors and near misses
- Ensure effective safeguards are in place particularly for children and vulnerable adults
- Prioritise time and resources effectively to achieve local and national objectives
- Respond to medical emergencies
- Ensure that health and safety controls are embedded and working
- Effectively supervise other members of the team
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Training schedule
Off-the-job training will follow the time allocations outlined in the occupational standard.
The apprentice will spend their working hours on off-the-job training, which will include attending Matthew Boulton College for their college-based learning. This training will support the practical experience gained in the workplace and help the apprentice develop the knowledge and skills required to complete their Level 3 Pharmacy Technician apprenticeship.
Essential qualifications
- GCSE in:
- English (grade Grade C/4 or Above)
- Maths (grade Grade C/4 or Above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
About this employer
A family run and busy pharmacy, servicing the community with help and advice on a variety of health matters. A friendly team with years of experience and knowledge, who are always welcoming and professional in their manner. This employer is always keen to develop their team of loyal staff and have engaged with BMet college over many years.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Start as a Level 3 Pharmacy Technician Apprentice, completing your apprenticeship while gaining valuable workplace experience.
Once qualified, you can progress to become a Qualified Pharmacy Technician and build your experience within the pharmacy sector.
With further experience, you can progress to a Senior Pharmacy Technician role and develop specialist skills in areas such as Hospital, Community or Clinical Pharmacy.
With continued development, you can progress into Lead, Specialist or Pharmacy Management roles.
The contact for this apprenticeship is:
BIRMINGHAM METROPOLITAN COLLEGE
Recruitment Team
recruitment@bmet.ac.uk
0121 362 1122
The reference code for this apprenticeship is VAC2000048904.
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