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Pharmacy Services Apprenticeship
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Pharmacy Services Assistant Apprenticeship
Assist the pharmacy team with dispensing prescriptions, serving customers, managing stock, processing deliveries, and maintaining accurate records. Develop skills in medicines handling, customer service, and pharmacy procedures while working towards a Level 2 Apprenticeship.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Key Responsibilities
- Assisting with the safe dispensing of NHS and private prescriptions under the supervision of qualified pharmacy staff.
- Serving customers in a friendly, professional, and confidential manner, responding to queries, and directing patients to the appropriate member of the team where necessary.
- Receiving, checking, and storing pharmaceutical stock and ensuring shelves are well stocked and organised.
- Processing deliveries, monitoring stock levels, and assisting with stock rotation to minimise waste.
- Using pharmacy computer systems to process prescriptions and maintain accurate patient and stock records.
- Supporting the pharmacy team in maintaining a clean, safe, and compliant working environment in line with pharmacy procedures.
- Developing an understanding of medicines, pharmacy legislation, confidentiality, health and safety, and customer care.
- Working towards the Level 2 Pharmacy Services Assistant Apprenticeship by completing training, attending reviews, and applying learning in the workplace.
This is an excellent opportunity for someone who is reliable, eager to learn, and enjoys helping people.
Full training will be provided, and the successful apprentice will gain valuable experience in a busy community pharmacy while working towards a nationally recognised qualification.
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Location:
KENTS BANK ROAD
GRANGE OVER SANDS
LA11 7DJ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course Contents
- Receive and log prescriptions
- Assemble prescribed items, undertake an in-process accuracy check, and issue prescribed items
- Work according to legislative requirements and organisational policies
- Order, receive, maintain, and issue pharmaceutical stock
- Provide appropriate advice when authorised on supplied medicines and products, their storage, and disposal
- Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- Act in accordance with systems and organisational governance
- Recognise and act within the pharmacy regulatory, legal, and ethical standards
- Support the team in the development of others
- Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- Communicate effectively with the public, carers, and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- Handle information (record, report, and store information) related to individuals and/or patients in line with local and national policies
- Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- Demonstrate person-centred care and support within a pharmacy setting
- Make pharmacy patients and patient safety your first concern
- Use judgement and refer service users as appropriate to another member of the team, GP, healthcare worker, manufacturer, etc.
- Maintain the interests of patients and the health of the public
- Promote and advocate equality, diversity, and inclusion
- Promote healthy lifestyles to customers
- Work safely within the parameters of your role using Standard Operating Procedures
- Apply policies which relate to health and safety at work
- Act appropriately in situations to prevent harm to yourself and others
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At Kendal College
Qualifications Required
- GCSE in:
- English Language (grade Pass)
- Mathematics (grade Pass)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About Us
Established since 2008, we operate 16 pharmacies across the north west. We are pharmacists who operate pharmacies. We are committed to excellent customer service. Delivering pharmacy services, promoting healthy living, and being an integral part of the communities we operate in.
Opportunities
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). There will be opportunities to progress in the company.
Contact Information
The contact for this apprenticeship is:
KENDAL COLLEGE
The reference code for this apprenticeship is VAC2000046177.
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