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Pharmacy Services Assistant - Level 2 Apprenticeship

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Start your pharmacy career with a Level 2 Pharmacy Services Assistant Apprenticeship
Gain hands-on experience while completing 6 hours of online coursework each week.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Learning and carrying out dispensing and preparing prescriptions
- Manage prescription related queries
- Work with the team to carry out a variety of tasks within the pharmacy
- Have a patient facing role proving excellent service
- Carry out business tasks and development towards KPI
- Manage stock and deal with buying, storing and handling pharmacy medicines
- Manage prescription requests, receipts and queries
Where you'll work
1 Lyng Lane
West Bromwich
West Midlands
B70 7RW
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BRIGHT BEES NURSERY LTD
Training course
Pharmacy services assistant (level 2)
What you'll learn
Course contents
- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Training schedule
The apprentice will receive practical training in the workplace alongside their normal pharmacy duties. They will also complete 6 hours of online coursework each week as part of their apprenticeship training. Training will be supported by their employer and training provider throughout the programme.


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Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
- Self development
Other requirements
An attention to detail and ability to learn and develop at a pace. To have a proven track record of excellence in customer service. Be efficient and proactive, as well as work well in a team.
About this employer
Leading Community Pharmacy based in West Bromwich. Training and developing apprentices for over 10 years.
Company benefits
We offer profit related bonuses to staff.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On completion of Level 2, you will have the option to complete a Level 3 apprenticeship to become a Pharmacy Technician
Ask a question
The contact for this apprenticeship is:
GURDAL LTD
Ismaeel Mohammed
ismaeel.mohammed1@nhs.net
The reference code for this apprenticeship is VAC2000047838.
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