NHS University Hospitals of Liverpool Group
Phlebotomy Manager
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Band 6 Phlebotomy Services Manager
We are looking for an experienced, motivated, and forward-thinking professional to join our team on a 12-month secondment basis, as a Band 6 Phlebotomy Services Manager. This is an exciting opportunity to lead and develop a dedicated phlebotomy service, supporting the delivery of safe, high-quality patient care across Broadgreen and Royal Liverpool Hospitals.
You will provide leadership to a team of phlebotomy staff, ensuring services are well organised, patient-focused, and responsive to the needs of the Trust. The successful candidate will be an excellent communicator with strong leadership skills, a commitment to service improvement and a passion for developing others. This role offers the opportunity to influence practice, drive quality improvements and support the future development of phlebotomy services across LUHFT.
Role Overview
As Phlebotomy Services Manager, you will oversee the day-to-day operational management of phlebotomy services, ensuring safe staffing levels, effective service delivery, and high standards of patient care. You will provide leadership and support to phlebotomy teams, manage staff performance, attendance, and development, and ensure compliance with Trust policies and mandatory training requirements.
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Key Responsibilities
- Oversee the day-to-day operational management of phlebotomy services.
- Ensure safe staffing levels and effective service delivery.
- Maintain high standards of patient care.
- Provide leadership and support to phlebotomy teams.
- Manage staff performance, attendance, and development.
- Ensure compliance with Trust policies and mandatory training requirements.
- Coordinate workforce planning.
- Support recruitment activities.
- Manage complaints and incidents.
- Promote clinical governance.
- Lead service improvements.
About Us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in the region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
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Our Hospitals
- Aintree University Hospital: The single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.
- Broadgreen Hospital: Home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.
- Liverpool Heart and Chest Hospital: Provides specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community.
- Liverpool Women’s Hospital: Specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year.
- Royal Liverpool University Hospital: The largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Contact Information
For further details / informal visits contact:
- Name: Christine Henderson
- Job title: Scientist Section Manager POCT and Phlebotomy
- Email address: Christine.henderson@liverpoolft.nhs.uk
- Telephone number: 0151 706 4835
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