Capita Personal Independence Payment (PIP)
Physiotherapist Assessor
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Physiotherapist Assessor / Functional Specialist – Capita HAAS
Company Description
Are you looking for a better work/life balance? If you’re a registered Physio seeking a role away from shift work, read on!
We offer a values-driven environment—our Capita Values (Customers First, Fearless Innovation, Achieve Together, Everyone is Valued) shape how we engage with each other and our clients.
We have clinic locations across the Midlands and provide a hybrid working environment.
Job Description
As a Physiotherapist Assessor / Functional Specialist at Capita HAAS (Health Assessment Advisory Service), you'll apply your clinical expertise and analytical skills in a fresh way:
- Meet with benefits claimants in person or via video link
- Write in-depth reports and make critical clinical recommendations
- Enjoy a structured, flexible work schedule
Your role combines clinical assessment with administrative precision, delivered in an environment that prioritises wellbeing and professional growth.
What We Offer
Core Benefits
- Excellent training and ongoing support, with wellbeing as a priority
- Flexible hours: full or part-time (minimum 3 days per week)
- Fixed 8:00am–5:00pm working hours (Monday–Friday), no weekend/night shifts (occasional 8:00pm finishes may apply)
- Starting salary: £39,500, advancing to £40,500 after DWP approval
- 10% salary bonus scheme (performance and quality-based)
- Hybrid working: up to 3 days remote (home/clinic-based)
- Watch our short video to learn more
Extra Perks
- HCPC/NMC fees paid with full revalidation support
- 15 weeks’ full maternity, adoption, and shared parental pay
- Company pension, life assurance, and Cycle2Work scheme
- Discounts (retail, travel, technology, and wellbeing)
- Free access to Headspace (for you and up to 5 others)
- 1 paid volunteering day per year
- Ongoing training, career pathways, and professional development
- 25 days’ holiday (rising to 27 with service) + optional overtime days (up to 5)
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Key Responsibilities
- Conduct structured assessments evaluating how health conditions impact daily living
- Observe, listen, and gather information with empathy and thoroughness
- Analyse clinical evidence and documentation to establish robust findings
- Produce detailed, evidence-based reports (3,000–4,000 words)
- Provide clear clinical justifications supporting DWP decisions
- Stay updated on non-urgent medical conditions across exceptional medical evidence
Your Tasks Include
- Performing up to 3 assessments/day (face-to-face, via video, or phone)
- Delivering fair, informed recommendations for PIP, ESA, and Universal Credit applications
Requirements & Qualifications
About You
- Must be registered with the Health and Care Professions Council (HCPC) with a valid PIN (Professional Registration Number) and no active restrictions
- Minimum 12 months’ post-registration experience
- Strong communication and interpersonal skills – able to interact with clarity and compassion
- Capable of writing clear, thorough, and accurate reports under time pressure
- Comfortable maintaining high standards in a structured_TARGET-driven environment
- Advanced IT skills (Microsoft Office, capability to learn new systems while fulfilling remote duties)
- Excellent listening and empathy skills – listening to case details and identifying hidden insights
- Access to a vehicle/transport to travel to assessment centres
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Additional Considerations
All candidates must have the right to work in the UK. We are unable to sponsor visas for this role.
About Capita HAAS
Capita HaAS delivers Health Assessment Advisory Service (HAAS) for the UK government, supporting beneficiaries applying for:
- Personal Independence Payment (PIP)
- Employment and Support Allowance (ESA)
- Universal Credit (UC)
Security & Compliance
Successful applicants must undergo: ✅ Government Baseline Personnel Security Standard (BPSS) vetting (antiforgery screening) ✅ An enhanced criminal check under the Rehabilitation of Offenders Acts — spent and unspent convictions will be scrutinised
This role is regulated under the Safeguarding Vulnerable Groups Act 2006 due to frequent interaction with vulnerable adults.
What Happens Next?
Apply today:
- Complete our short application form
- Upload your CV (ensuring no gaps in employment history)
We’re an Equal Opportunity Employer. Applications are welcomed from all backgrounds.
Disability Confident
As a Disability Confident Leader, we guarantee interviews for disabled applicants meeting the minimum criteria. If needed, contact our recruitment team:
📧 [email protected] 📞 0300 303 8544
Compensation: Up to £39,500 yearly (plus benefits and progression)/ Salary Structure: Base + bonus (Ongoing reviews on performance/demands).
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