Company Description

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.

Social Infrastructure

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.

Job Description

As a Planner, your day-to-day tasks will include:

• Preparing, reviewing and monitoring appointments, visits and completions to ensure adherence to the deadlines and timescales.
• Liaising with the client and wider team, ensuring all relevant parties are informed of latest updates.
• Making contact via email and telephone on a daily basis.
• Being responsible for all Planning, administrative and customer liaison requirements for their assigned Project. Ensuring Total Mobile is always up to date and all data inputted is accurate to enable accurate reporting.
• Logging all new jobs onto Total Mobile.
• Resident contact to arrange Validation Surveys and Post Inspection Surveys.
• Allocating relevant job codes to Site Managers for Validation and Post Inspection surveys.
• Responding to Client queries regarding access to properties.
• Generating letters to Residents at various points of the job workflow.
• Monitoring shared inbox if applicable to ensure targeted levels on emails requiring action are met.
• Providing Admin support to the Disrepairs Team.
• Raising purchase orders as instructed.
• Attending Client meetings as requested.