Davies
Planning & Support Admin
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Planning & Support Admin
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Bolton
Reporting To: Rebecca Walker
Description
New Opportunity
Davies are looking to recruit a Planning and Support Administrator to join our Motor Engineering team in Bolton. Joining Davies as a Planning and Support Administrator means that you’ll be planning our engineers' routes, booking inspections, and supporting customers. So, you’ll need to be a great communicator, well-organized, and dedicated to providing a professional and empathetic service.
What will your day look like:
- Dealing with inbound/outbound calls
- Arranging inspections with customers
- Dealing with queries from customers, insurance companies, and repair garages both via email and the telephone
- Data inputting and accepting new jobs onto the database
- Route planning for field engineers
- Ensuring work is performed within SLA
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Knowledge and Abilities:
- A professional and adaptable communication style - both written and verbal
- Efficient administrative skills
- Strong numeracy, literacy, and IT skills
- A proactive attitude, and an enthusiastic approach
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity, and adoption pay
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Your very own career expert that helps elevate your application to the next level.
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies e.g. Menopause, fostering friendly, fertility, sabbatical policy, and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and an opportunity to purchase a health cash plan and BUPA dental plan
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