South East Coast Ambulance Service NHS Foundation Trust
Planning Team Leader
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Planning Team Leader – Band 5
Are you organised, confident working with data and systems, and able to bring people together to get things done? Do you enjoy working in a busy environment where attention to detail really matters?
We have an exciting opportunity to join our Planning Team as a Planning Team Leader, supporting the effective planning and deployment of our operational workforce.
Our Planning Team plays an important part in ensuring we have the right people in the right place at the right time. From maintaining accurate workforce information and managing rotas to supporting operational teams with scheduling queries, the work of the team helps us make the best possible use of our resources and supports the delivery of services to our patients.
As Planning Team Leader, you will provide day-to-day coordination and guidance to our Resource Planners, helping to maintain a consistent, responsive and professional planning service. You will work closely with operational managers and colleagues across the Trust, using your organisational skills, judgement and attention to detail to resolve routine planning issues and ensure our workforce management information remains accurate.
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You Will Have a Varied Role, Including
- Providing day-to-day support, coordination and guidance to Resource Planners
- Overseeing the accurate recording of staff working hours and working patterns
- Supporting the management and uploading of operational rotas using the Trust's workforce management system, currently GRS
- Managing abstractions in line with Trust policy to help optimise the unit hours available to patients
- Working with operational managers and staff to resolve scheduling and rota queries
- Collating and analysing planning and performance information, producing reports for senior colleagues
- Identifying and escalating variances or more complex issues where appropriate
- Supporting the induction, training and ongoing development of colleagues within the Planning Team
- Acting as a senior point of contact and role-modelling positive leadership behaviours
- Working collaboratively with teams including Operations, HR, Payroll, IT and Predictive Analytics.
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This is a role where accuracy, relationships and communication are equally important. You will need to be comfortable balancing competing priorities, meeting deadlines and working with colleagues at different levels across the organisation.
Benefits
- Option to join NHS pension scheme
- A minimum 27 days' holiday each year, increasing after 5 years’ service.
- Personal and professional development and training opportunities.
- Salary Sacrifice schemes for cars or push bikes.
- Access to occupational health and counselling services.
- Award winning wellbeing hub
- Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.
For further details / informal visits contact:
- Name: Greg Walsh
- Job title: Head of Planning
- Email address: Greg.Walsh@secamb.nhs.uk
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