Ubique Systems
Platform Architect
United Kingdom
Posted about 12 hours ago
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ROLE RESPONSIBILITIES & QUALIFICATIONS
- Work with customers across executive, platform owner, enterprise architects, and development teams during selling, structuring, and implementation of solutions
- Provide architectural advisory across multiple engagements to guide customers, partners, and internal team members
- Offer architectural knowledge across multiple workflows (ITSM, HRSD, SPM, IRM, CMDB)
- Develop relationships with CoE and business leaders at the customer site to understand ServiceNow's role in digital transformation
- Translate business goals and outcomes into a customer roadmap
- Translate business information and technical requirements into an architectural blueprint to achieve complex goals
- Engage with Enterprise Architects to position ServiceNow as the digital transformation platform standard
- Manage technical governance and delivery operating model
- Ensure instance health by reducing technical debt and aligning to ServiceNow leading practices
- Support the sales effort by scoping and estimating the engagement and change orders
- Be an active contributor of leading practices and expertise related to the ServiceNow platform
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QUALIFICATIONS
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- 8+ years of progressive experience in professional services or equivalent
- Demonstrated management consulting experience
- Creativity with comfort running programs independently within a startup-paced environment
- Success driving complex issues through analysis and resolution
- Industry domain expertise, enterprise architecture experience
- Large program experience leading architecture and design, cloud application technology experience
- Experience leveraging or integrating AI into work processes, decision-making, or problem-solving
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Skills
ServiceNow Platform Architecture
Enterprise Architecture
Digital Transformation
ITSM
HRSD
SPM
IRM
CMDB
Technical Governance
Management Consulting
Cloud Application Technology
AI Integration
Solution Structuring
Roadmap Development
Technical Debt Reduction
Scoping and Estimation
Location