GBV Ltd
Platform Engineer
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🚨 Platform Support Engineer | £40,000 + Bonus & Benefits | Preston
📍 Preston – 5 days per week onsite
💰 £40,000 + Bonus + Excellent Benefits
🏢 Permanent
I'm working exclusively with a large, rapidly growing UK organisation that is investing heavily in its technology function and is looking for an experienced Platform Support Engineer to join the team.
This is a great opportunity for someone who wants to move beyond traditional IT support and take greater ownership of business-critical enterprise platforms, helping improve their stability, performance and reliability.
You'll provide specialist support across a combination of Microsoft Dynamics 365 and bespoke internal platforms, working closely with business users, Technology, Development, DevOps, Security and third-party suppliers.
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🔧 What you'll be doing
- Supporting Microsoft Dynamics 365 – F&O, CE and HCM
- Troubleshooting complex application and platform issues
- Managing incidents, service requests and problems through to resolution
- Identifying recurring issues and driving permanent fixes
- Supporting change, release and deployment activities
- Using Azure DevOps to manage bugs, requirements and enhancements
- Monitoring platform health and helping improve resilience
- Working with third-party suppliers and managing escalations
- Supporting platform updates, patches and security improvements
- Improving documentation, knowledge sharing and user self-service
- Contributing to automation and continuous service improvement
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👀 What we're looking for
You'll ideally have 3+ years' experience within Application Support, Platform Support, IT Support or Service Delivery, with strong hands-on experience supporting Microsoft Dynamics 365.
Experience across ITSM, incident/problem/change management, Azure DevOps and working with third-party vendors would be particularly valuable. Exposure to PowerShell, APIs, Splunk, Datadog, New Relic, SDLC or ISO 27001/22301 would be advantageous.
This would suit someone who enjoys getting under the skin of complex systems, solving problems and taking ownership rather than simply escalating tickets.
📍 Preston – 5 days onsite
💰 £40,000 + Bonus + Benefits
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