HM Revenue & Customs
Platform Owner
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Leeds Regional Centre - Wellington Place
Newcastle Upon Tyne - Benton Park View
Salford - Trinity Bridge House
Stratford Regional Centre - Westfield Avenue
Telford - Plaza 1 and 2
Please note that due to workforce control capacity issues, posts in Newcastle and Stratford are only available to existing HMRC staff already based in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford.
Job Summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations.
Data Platform Services (DPS)
Data Platform Services (DPS) is part of the HMRC Chief Data Office within the Chief Digital and Information Officer group (CDIO). This function designs, builds and operates the data platforms for HMRC’s services at a size and scale larger than most other organisations.
DPS is leading a major transformation programme encompassing technology, capabilities and data platforms whilst continuing to deliver high quality and robust services to our internal and external customers. DPS is growing to ensure it can provide the Intelligent Client function that HMRC requires for the future.
As Head of Data Intelligence Platforms
As Head of Data Intelligence Platforms, you will play a key leadership role in this transformation journey and a key cornerstone with leveraging Artificial Intelligence. You will own the design, delivery and running of Reporting & Search & Data Discovery and Advanced Analytics & cognitive data Platforms & Products managing a talented team of HMRC employees, contractor’s and third-party suppliers with a one team approach.
Job Description
The G6 Head of Data Intelligence Products sits within Data Platform Services (DPS) team as part of the Chief Digital and Information Officer group (CDIO) function. DPS builds and operates all of HMRC’s data platforms and a wide range of advanced data products.
DPS is operating in a hybrid cloud environment, building and innovating with the next generation of data storage, processing and exploitation capabilities leveraging AI. But it’s not just about the technology; we need the best people to lead this transformation, working in agile ways, continuously delivering value for our internal and external customers.
As Head of Data Intelligence Products, you’ll be leading the teams designing, building, and running critical data platforms HMRC provides. The goal being a catalogue of re-usable data products for DPS customers to consume on a core set of data platforms currently sitting on hybrid cloud.
You’ll also be part of the DPS senior leadership team, working together to co-ordinate operations and delivery for all aspects of groups work.
Responsibilities
- Direct line management responsibility for PODs and Lead Engineers within Data Platform Services. Growing multi-disciplinary team consisting of both civil servants and contractor/supplier resources.
- Translating wider business needs into a set of re-usable platforms and products in a constantly evolving area of technology.
- Own the overall roadmap for Data Intelligence Platforms and key contributor to the Data Platform strategy.
- Support the wider government and HMRC transformation Programmes with expertise, resource and delivery.
- Forging of productive working relationships within CDIO, HMRC Business Customers, and Other Government Departments.
- Manage relationships with a number of key suppliers providing services or software used within the Data Intelligence remit.
- Engage and collaborate with the DPS leadership team to achieve departmental objectives within agreed budgets.
- Ensure the Data Intelligence Platforms operate within agreed service levels.
- Contribute to innovation and evaluation of new technology, design, and solutions.
- Mentor and Coach team members and guide the team.
- Help to develop the next generation of Data Engineers.
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Essential Criteria
- An experienced technology leader and manager, with the ability to lead highly skilled multi supplier teams, with a successful track record in driving innovation and delivering results.
- Track record in building and developing teams - this will include initiating and delivering change, ensuring respect, developing leadership and management capability to deliver sustainable performance and long-term improvements.
- Experience in the management of complex and varied technology landscapes with both legacy and cutting-edge solutions, particularly in the area of generative AI and gaining intelligence and insight from data.
- Hands on data engineering experience delivering enabling platforms and products in an enterprise domain.
Desirable Criteria
- Credible with both technical teams and business leaders, able to communicate appropriately.
- Experience of people management across large, complex teams distributed geographically and delivering using agile techniques.
- Supplier management experience including both delivery and operations. Influencing commercial partners in a multi-supplier / vendor environment to ensure services are delivered, whilst achieving value for money.
- A record of Design and Architecture experience in the Data domain.
- Have extensive understanding of how data, analytics and cognitive technologies can be leveraged to derive significant business insight and value in order to improve operations, customer experience and compliance.
- Ability to work under pressure in a dynamic and high demand role responding quickly to changing circumstances and tight timetables as priorities evolve and escalate.
- Delivering value through enabling use of Artificial Intelligence including use of Large Language Models on hyperscale providers.
Further Location Information
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
Office closures
For more information on where you might be working, review this information on our locations.
If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
- Telford Plaza, Telford - moving to Parkside Court, Telford
- Trinity Bridge House, Salford - moving to an alternative office in Manchester/ Salford
Get help with your application
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You will be given more information about what this means at the job offer stage.
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.
Behaviours
We'll assess you against these behaviours during the selection process:
Leadership
Salary
Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Benefits
- HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
- We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
- We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
How To Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history and previous experiences.
- A 750-word Personal Statement. Your Personal Statement (max 750 words) should be used to describe how your skills and experience would be suitable for the advertised role, addressing the responsibilities and essential criteria as outlined in the person specification part of the advert.
- Separate 250-word statement on the specified behaviour - Leadership.
- Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.
Further details around what this will entail are listed on the application form.
Sift
In the event of a large number of applications being received, an initial sift may be held on the CV.
At full sift, the behaviour statement, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked behaviour-based questions to
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