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The Pokémon Company International

Play! Product Operations Manager, EMEA

London
£54.1k – £97.6k/yr
Posted 16 days ago
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Get To Know The Pokémon Company International

The Pokémon Company International manages the Pokémon property outside of Asia and is responsible for brand management, licensing and marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children’s entertainment properties in the world.

Learn more online at corporate.pokemon.com and pokemon.com.


Get to know the role

Job Title: Play! Product Operations Manager, EMEA

Job Summary: As an OP Product Operations Manager - EMEA Region, you will monitor and ensure that Play! Pokémon program Value Streams and capability signals are healthy for the Europe South-West Asia and North Africa geographic regions. You will support and shepherd the successful delivery of physical and digital products as well as the overall player experiences in the Play! Pokémon program across the Europe South-West Asia and North Africa regions. You will have full ownership of your geographic domain with periodic senior review.

FLSA Classification (US Only): Exempt

People Manager: No


What you’ll do

  • Ensure the successful end-to-end execution of Europe & SWANA programs and strategic initiatives, from planning through launch and ongoing optimization
  • Contribute to the development and ongoing maintenance of comprehensive program roadmaps, resource plans, and stakeholder alignment across functions.
  • Proactively identify risks, issues, and dependencies; drive cross-functional resolution and escalate when needed.
  • Define, track, and report on success metrics; provide regular executive updates on program progress and business impact.
  • Contribute to the standardization and continuous improvement of program processes, tools, and templates used across regions.
  • Mentor junior team members and support knowledge sharing across geographic domains.
  • Maintain program plans, timelines, budgets, and status reporting to ensure operational transparency and accountability.
  • Facilitate cross-functional collaboration with product, engineering, operations, and regional partners to ensure cohesive execution.
  • Support the rollout of physical and digital products, features, and experience enhancements across the region.
  • Monitor program health using defined KPIs and contribute to regional performance dashboards and insights.
  • Partner closely with OP Product Operations team members to communicate regional needs and ensure alignment across the broader Organized Play operating model.

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What you’ll bring

  • Five (5) to seven (7) years years of experience in the following fields: product/project management, program coordination, program operations, supply chain or product operations experience in a global environment.
  • Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience.
  • Strong organizational and communication skills.
  • Experience managing multiple projects simultaneously with globally distributed teams.
  • Comfort working in ambiguous, fast-paced environments.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills desired.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Thorough understanding of or the ability to quickly learn about the project or product being developed.
  • Proficiency in Microsoft Office Suite.

Base Salary Range

For this role, new hires generally start between £54,156 - £72,057 per year. The full range is £54,156 - £97,543 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.


How You’ll Be Successful

  • Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
  • Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
  • Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.
  • Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

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What To Expect

  • An innovative culture driven by impact, delivering meaningful outcomes.
  • Company events that celebrate the spirit of Pokémon.
  • Competitive cash-based compensation programs.
  • 100% employer-paid healthcare premiums for you.
  • Generous paid family leave.
  • Employer-paid life insurance.
  • Employer-paid long and short-term income protection insurance.
  • US Employees: 401k Employer Matching.
  • UK/IRE/MX Employees: Pension Employer Contributions.
  • Fitness reimbursement.
  • Commuter benefit.
  • LinkedIn learning.
  • Comprehensive relocation package for certain roles.
  • Hybrid work environment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at accommodationrequest_ta@pokemon.com.

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Skills

Product Management
Project Management
Program Operations
Supply Chain Management
Stakeholder Alignment
Risk Management
KPI Tracking
Cross-functional Collaboration
Budget Management
Analytical Skills
Problem-solving
Time Management
Microsoft Office Suite
Leadership
Communication Skills
Organizational Skills

Location

London, England, United Kingdom

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