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This application requires candidates to submit a CV and a supporting statement, please ensure you have these prepared before continuing with your application. Your full employment history, qualifications and detail of how you meet the essential criteria for this post are required. Please see the Guidance for Applicants page on our career site for more details.
A role where you can use your plumbing expertise to make a real difference in local communities
At SBHA, you'll be part of a skilled Property Services team responsible for maintaining and improving homes across the Scottish Borders. If you're a qualified plumber who takes pride in delivering high-quality work and excellent customer service, we'd love to hear from you.
Salary: £30,818 - £33,997 (Pay award pending)
Location: Scottish Borders
Hours and terms: 37 hours per week, permanent, full time. Participation in the stand-by rota is required.
Closing Date: Monday 3 August 2026
The Role:
You will undertake a wide range of plumbing repairs and maintenance work across SBHA properties. Working as part of a team of skilled tradespeople, you'll be responsible for completing repairs safely, efficiently and to a high standard while delivering excellent customer service to our tenants. You'll use your technical expertise to diagnose issues, carry out repairs, manage materials and equipment, and ensure all work is accurately recorded using mobile technology
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Tasks and Responsibilities:
- Carry out general plumbing repairs and maintenance across SBHA properties.
- Complete allocated work to a high standard and within agreed timescales.
- Provide excellent customer service and maintain effective communication with tenants.
- Work collaboratively with colleagues from other trades when required.
- Ensure compliance with health and safety procedures and safe systems of work.
- Respond to emergency repairs and reprioritise workloads where necessary.
- Participate in the out-of-hours standby rota.
- Support apprentices or work placements through on-the-job guidance and training where required.
What we're looking for:
- A time-served plumber with strong all-round trade skills.
- City & Guilds, SVQ Level 2 or equivalent
- Ability to work independently and deliver high-quality workmanship with minimal supervision.
- Strong problem-solving skills and the ability to adapt to different situations.
- Excellent communication and interpersonal skills.
- Customer-focused approach to service delivery.
- Good awareness of health and safety practices in domestic environments.
- A positive team player who is reliable, punctual and committed to excellent customer service.
- Full current UK driving licence.
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Being part of the SBHA team, you will enjoy a fantastic range of benefits including a competitive salary, flexible working, generous annual leave, stability of employment and a good pension scheme. You will be part of a team that is interested in your wellbeing and development, and work in an environment where you can flourish.
If you are interested in working for SBHA and being part of a team providing a first-class service to the Association’s owned homes and properties in the area, please view job description and person specification before completing your application, and ensure your application demonstrates how you meet the essential criteria for the role.
Scottish Borders Housing Association is not a licensed sponsor under the appropriate UK Government regulations and as such, does not invite applications from, nor engage in sponsoring, overseas applicants who do not already have the right to live and /or work in the UK. The Association will not engage in any enquiries or enter into negotiations from individuals or Agents in this regard.
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