Eataly
Plumber Maintenance Technician

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Eataly London
Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.
Position
Earnings: salary based on experience
Location: London, EC2M 3YD
Contract type: Permanent, 40 hours per week, on a rota basis
We are looking for a proactive and versatile Plumber to join our Maintenance team at Eataly London.
The role will focus on preventive and reactive plumbing maintenance, ensuring our facilities remain safe, functional and well maintained. You will also support the wider Maintenance team with general repairs and upkeep across the store when needed. In this key role, you will play an important part in resolving plumbing issues at store level, minimising the need for external contractors.
Requirements
- Proven experience in plumbing maintenance and repairs, ideally within a commercial or facilities environment.
- Good knowledge of plumbing systems, water supplies, drainage and associated equipment.
- Relevant plumbing qualifications such as City & Guilds, NVQ or equivalent are desirable.
- Experience in general maintenance, carpentry or other building trades would be an advantage.
- Practical, proactive and confident in diagnosing and resolving problems.
- Able to work independently and prioritise tasks in a busy environment.
- Reliable, flexible and safety-conscious, with good attention to detail.
- Good communication skills and a positive, team-focused approach.
- Flexibility to work on a rota basis to ensure the necessary cover during core trading hours or potential overnight works.
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Other Information
What You Will Be Doing…
- Carry out routine inspections, preventive maintenance and repairs of plumbing systems, fixtures, pipework and drainage.
- Diagnose and resolve plumbing issues including leaks, blockages, pressure problems and water supply faults.
- Respond promptly to reactive and emergency maintenance requests to minimise disruption to our operations.
- Install, repair and maintain taps, toilets, sinks, valves, pumps and other plumbing fixtures.
- Identify potential issues and carry out preventative works before they develop into larger problems.
- Support with general building maintenance and repairs as needed.
- Work alongside external contractors and other maintenance specialists when required.
- Ensure all work is carried out safely and in line with relevant regulations and health & safety procedures.
- Maintain accurate records of maintenance work and report any recurring or significant issues.


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Benefits
- 20% employee in-store discount
- 30-day holiday allowance that increases with the length of service (up to 36 days)
- Free coffee and healthy and varied staff meals options
- Internal career progression and global opportunities across the Eataly stores worldwide
- From Mental Health First Aid to Health & Safety Level 3, we’ll support your growth
- "Refer a Friend" and earn up to £300 per person
- WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being
- Employee assistance program
- Enhanced maternity leave
- Access to the Eataly benefit portal offering you free discounts, rewards, and cashback programs
- Save money on your groceries with discounts and cashbacks at Morrisons, Tesco, and more
- Access to local MyBroadgate discounts
- Stay active and enjoy up to 40% corporate discounts on all major gym groups and studios
- Up to 52% off on cinema tickets across the UK
- Cycle to work scheme
- No-interest technology loans
- Exclusive travel discounts and cashbacks with TUI, Expedia, and more.
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