MKM Building Supplies
Plumbing and Heating Manager
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About MKM
MKM is the leading independent builders’ merchant in the UK, established in 1995. With over 149 branches and 3,300 employees nationwide, we are committed to attracting, recruiting, retaining, promoting, and supporting a diverse mix of colleagues. We strive to create a sense of belonging to the ‘MKM family’ for everyone. Join us on our journey!
Role Overview
In this position, you will play a key role in the sale of our full range of plumbing and heating products. Your proactive approach will help drive this part of the business forward. Your aim will be to establish and grow our customer base, maximize sales and profit, and make MKM the preferred choice for light side supplies.
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Responsibilities and Duties
- Grow the customer base.
- Provide quotations for customers.
- Purchase materials and manage stock levels for the category.
- Deal with customers face to face and over the telephone.
- Provide excellent customer service and sound product advice.
- Take a proactive approach to plumbing and heating sales, using every opportunity to make or increase a sale.
Qualifications and Skills
- Sound plumbing and heating product knowledge is essential.
- Previous sales experience in a plumbing and heating merchant environment or a builder’s merchant environment is essential.
- Confident in dealing with customers.
- Ability to build great customer relationships.
- Good telephone manner, excellent communication, and interpersonal skills.
- Computer literate.
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Benefits
- Competitive pay package.
- Generous discretionary bonus scheme.
- People-oriented culture.
- Substantial staff discounts.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Perkbox discounts.
- Contributory pension scheme.
- Financial planning support.
- Cycle to work scheme.
- Free parking.
- Life Assurance.
- Enhanced maternity/paternity pay.
- Mental health support.
For any queries, please call: 01482 262280.
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