Xoserve
PMO Analyst
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Company Overview
Xoserve is the UK gas industry’s Central Data Services Provider, playing a critical role in supporting the safe, efficient and reliable operation of Britain’s gas market. It provides a single, trusted source of industry data and services for gas suppliers, shippers and transporters, ensuring information is accurate, secure, and consistently shared across the sector. By managing the central gas register and providing insight on gas flows across the network, Xoserve helps the industry balance supply and demand and supports effective market processes that benefit consumers. As the energy system transitions, Xoserve is committed to enabling affordable, accessible decarbonisation by supporting the integration of green gas and biomethane into the UK’s energy mix. Xoserve is an equal employment opportunity employer, and we are building a diverse, inclusive, and authentic workplace for everyone.
Role Summary
The PMO Analyst provides structured support across Xoserve's change portfolio, contributing to the effective delivery of PMO services and ensuring the consistent application of project, programme and portfolio governance.
The role supports a broad range of PMO activities, including governance and reporting, document management and security, project assurance, benefits management, RAID management, action tracking, procurement support, and financial monitoring. As Xoserve continues to expand its in-house delivery capability, the PMO Analyst plays a key role in embedding consistent PMO processes, frameworks, standards and service offerings across the organisation.
Working closely with internal stakeholders and third-party suppliers, the role ensures the provision of high-quality reporting, robust governance, and accurate management information to support effective decision-making, risk management and delivery oversight across the project, programme and portfolio landscape.
Responsibilities
PMO Governance & Support
- Support the mobilisation of projects and programmes by completing core setup activities, including establishing document repositories, enabling shared tooling, coordinating stakeholder access, and agreeing ways of working with third-party suppliers.
- Support PMO Leads in the delivery of PMO services across the change portfolio.
- Ensure adherence to governance frameworks, standards, controls, and PMO best practices adopted within Xoserve.
- Coordinate governance activities, including meeting support, action tracking, decision logging, and follow-up of agreed actions.
- Support the development, maintenance, and adoption of standardised PMO processes, templates, and service catalogue offerings.
- Undertake assurance activities and support stage gate reviews to monitor compliance with project and programme governance requirements.
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Portfolio & Planning Support
- Contribute to portfolio planning and prioritisation activities, including pipeline management, demand analysis, and delivery tracking.
- Assist in validating contractual and delivery requirements with third-party providers.
RAID, Benefits & Financial Management
- Maintain RAID management processes, ensuring risks, assumptions, issues and dependencies are accurately captured, tracked and reported.
- Support benefits management activities, including the tracking, monitoring and reporting of benefits realisation.
- Assist with resource and financial management activities, including budget monitoring, forecasting and capacity planning.
Reporting & Insight
- Prepare and distribute regular reporting packs, including project status updates, performance metrics and progress reporting.
- Ensure reporting outputs are accurate, consistent, timely and of a high quality.
- Analyse project, programme and portfolio data to provide meaningful insights and support informed decision-making.
- Contribute recommendations and actions based on data analysis and delivery trends.
Stakeholder & Engagement
- Build and maintain effective working relationships with internal and external stakeholders to support successful change delivery.
- Support clear and consistent communication to ensure alignment on PMO objectives, priorities and delivery activities.
- Facilitate meetings, workshops and governance forums, ensuring actions, decisions and outcomes are effectively captured and communicated.
- Support stakeholder and customer engagement activities associated with projects, programmes and portfolio delivery.
Continuous Improvement
- Identify opportunities to improve PMO processes, reporting, governance and service delivery.
- Contribute to the ongoing development and maturity of PMO capability, standards and ways of working across Xoserve.
- Support the growth of in-house delivery capability and the continuous enhancement of PMO services and offerings.
Specialist/Technical Expertise
Essential
- Proven experience in a PMO, project support or project coordination role.
- Good understanding of PMO disciplines and best practices, including:
- RAID management
- Benefits tracking and management
- Resource and financial management
- Project governance and assurance
- Experience producing reporting, metrics and management information, with the ability to analyse data and identify trends.
- Strong organisational skills with the ability to manage multiple priorities and deliver to deadlines.
- Excellent attention to detail and a proactive approach to work.
- Effective communication and stakeholder engagement skills.
- Collaborative team player who demonstrates strong professional behaviours.
- Experience using project and portfolio management tools (e.g. MS Project, JIRA, Confluence).
- Experience using reporting and visualisation tools (e.g. Power BI, Excel).
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Desirable
- Foundation-level project management certification (e.g. PRINCE2 Foundation, APM PFQ or equivalent).
- PMO-related certification (e.g. PMO Essentials, Essentials for PMO Analysts or equivalent).
- Experience working within regulated or complex delivery environments.
- Exposure to portfolio-level reporting, planning and governance frameworks.
What we offer:
- A competitive annual salary up to £36,000 per annum, reflective of your skills and experience
- Discretionary individual performance bonus linked to your overall contribution
- Generous pension scheme to support your long-term financial wellbeing - up to 12% employer contribution
- Life insurance providing peace of mind for you and your family
- 33 days annual leave (including Bank Holidays) to rest and recharge
- Enhanced annual leave options, including the ability to purchase additional holiday each year
- Enhanced family friendly policies
- Health cashback plan for you and up to four dependent children (Medicash)
- 24/7 virtual GP, plus remote Physiotherapy, Mental Health Support, and Medical Second Opinion (Help@Hand)
- Electric Vehicle Salary Sacrifice Scheme (Octopus EV)
- Free, confidential Employee Assistance Programme (LifeWorks)
- Commitment to ongoing learning and development opportunities
- Financial support for one annual professional membership subscription
- A wide range of wellbeing initiatives
- Discounts on high street retailers, supermarkets, cinema tickets, holidays, and more
- Paid volunteering hours to support our local communities
- Opportunity to take part in our twice yearly employee events, social activities, and ongoing engagement initiatives
This is a hybrid working role from our Solihull office with frequent days in the office expected. The closing date for applications is 10th August 2026. We encourage candidates to submit their applications as early as possible and not to wait until the published closing date. Xoserve’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
The Energy Industry is about to reform and change at pace, and it needs people like you to come and be part of its new design. If you are interested and consider you have the skills and experience we are looking for, please apply through our Job Board.
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