PMO Analyst (Scheme and Technology Delivery)

Data, Dashboards and Insights

• Develop and maintain reporting tools, dashboards, KPIs and management information using Excel, Power BI, JIRA and other agreed tools.
• Analyse project data to identify trends, exceptions, data quality issues, risks and opportunities, escalating insights to the relevant Project Manager or Programme Manager.
• Support dashboard automation and continuous improvement of reporting templates, controls and processes.
• Protect the confidentiality, accuracy and integrity of project, portfolio and financial information.

Project Controls and Delivery Information

• Support the maintenance of project schedules, milestone trackers, RAID logs, action logs, decision logs and dependency trackers.
• Assist Project Managers and Lead Project Managers with governance, reporting standards and PMO methodology compliance.
• Identify gaps, inconsistencies or reporting anomalies and work with colleagues to resolve them.
• Help ensure project information is current, well organised and accessible through agreed collaboration and document management tools.

Governance and Stakeholder Support

• Coordinate inputs for governance forums, helping to ensure papers, reports, actions and decisions are prepared and followed up.
• Build effective working relationships with Project Managers, Programme Managers, Finance, Technology and business stakeholders.
• Respond to reporting requests in a professional and timely way, clarifying requirements and escalating where support or decisions are needed.
• Support consistent PMO practices across projects and schemes, helping teams apply agreed standards and templates.

Continuous Improvement and PMO Development

• Contribute to improvements in reporting quality, management information, dashboard design, data integrity and PMO processes.
• Support lessons learned activity and help apply improvements across future scheme implementation and technology delivery work.
• Develop knowledge of project delivery, PMO practices, portfolio reporting, technology-enabled change and scheme implementation through practical experience and training.

Skills, Knowledge and Expertise

Essential Experience And Skills

• Commercial experience in a PMO, project support, project coordination, project controls, portfolio reporting or similar business support role; or equivalent experience with strong reporting and coordination responsibilities.
• Good reporting and data analysis skills, with confidence working with project information, milestones, risks, issues, dependencies and financial or resource data.
• Working knowledge of Microsoft Excel (including formulas, pivot tables, lookups and structured reporting), Power Bi and Jira; willingness to develop more advanced Excel, Jira and Power BI capability.
• Ability to produce clear written reports, summaries, meeting notes and presentation materials for different audiences.
• Superb attention to detail and commitment to data accuracy, consistency and version control.
• Excellent organisational and time management skills, with the ability to support multiple projects and deadlines at the same time.
• Collaborative stakeholder management skills, with the confidence to follow up actions, clarify information and escalate issues appropriately.
• Ability to work in an evolving environment, respond positively to ambiguity and seek guidance where priorities or requirements are unclear.
• Interest in low-carbon schemes, project delivery, PMO practice and technology-enabled change.

Desirable

• Familiarity with Agile and waterfall delivery approaches, PMO practices or project management frameworks such as PRINCE2, APM, CAPM or equivalent.
• Experience supporting governance forums, executive reporting packs, project boards or steering committees.
• Exposure to financial reporting, forecasting or, resource planning.
• Experience in regulated industries such as energy, utilities, financial services or government.

Training and Development

We will work with you to develop a personal development plan, designed to support your career aspirations and fill certain skill or knowledge gaps.

When appropriate, we will also pay for and provide study leave for specific external training and qualifications relevant to your role. Internal mentorship schemes are also available.

We are keen to promote internally and will support you to progress to your next career step.

We welcome applications from all suitably qualified candidates. Please note that visa sponsorship is not available for this role, so applicants must possess an independent, pre-existing right to work in the UK at the time of application.

Employee Benefits

Benefits

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. Key benefits that may be available depending on the role include:

• Annual performance based bonus, up to 10%
• 25 days annual leave, plus eight bank holidays
• Up to 8% pension contribution
• Financial support and time off for study relevant to your role, plus a professional membership subscription
• Employee referral scheme (up to £1500), and colleague recognition scheme
• Family friendly policies, including enhanced maternity leave and shared parental leave
• Free, confidential employee assistance, including financial management, family care, mental health, and on-call GP service
• Three paid volunteering days a year
• Season ticket loan and cycle to work schemes
• Family savings on days out and English Heritage, gym discounts, cash back and discounts at selected retailers
• Employee resource groups