South London and Maudsley NHS Foundation Trust
PMOA & NDS Clinical Governance Lead
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At South London and Maudsley NHS Foundation Trust, we believe in providing excellent care which is delivered with pride and compassion. Everything we do is to improve the lives of the people and communities we serve and to promote mental health and wellbeing for all.
This is an exciting job opportunity to work with a Directorate who are committed to the Trust's aims to support the spirit of candour and a culture of openness and honesty as we seek to resolve concerns, learn lessons from mistakes that may have occurred and improve the quality of services we provide.
Role Overview
The Governance Lead will be responsible for ensuring the best practices of complaints and incidents governance and supporting the development and implementation of governance strategies, policies, and frameworks, as well as facilitate learning and improvement across the directorate.
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Key Responsibilities
- Management of the Directorate's Governance Team
- Lead on the application of a range of system-based approaches from the Patient Safety Incident Response Framework
- Ensure compassionate engagement of those affected by patient safety incidents
- Supporting the Head of Nursing and Quality to develop and implement governance processes within the PMOA & NDS Directorate
- Promote a positive culture in which reporting of incidents using the Patient Safety Incident Reporting Framework is routine practice
- Ensure that governance forms an integral part of the operational and strategic aims of the PMOA & NDS Directorate
- Ensure that lessons from incidents, claims, complaints and inquests analysis are learned and shared and that timely feedback of information occurs, including embedding learning across the PMOA & NDS Directorate
- Provide line management responsibility for the Clinical Governance Team
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Services and Locations
The services within PMOA & NDS are spread across all key sites i.e., Southwark, Lewisham and Croydon along with our National Specialist Services including Perinatal pathway, Adult Eating disorder pathway, Neuro-developmental services, Psychosis and Neuro-rehabilitation pathway where our service users come from all over the country. The Directorate has a diverse and inclusive workforce that values compassion, respect, teamwork, and excellence. You will be supported in a culture that values and embeds learning and improvement.
Contact Information
For further details / informal visits contact:
- Name: Farida Pirani
- Job title: Head of Nursing and Quality, PMOA & NDS
- Email address: farida.pirani@slam.nhs.uk
- Telephone number: 07734371266
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