Crossing Hurdles
Police Dispatcher (911)
United Kingdom
$30 – $65/hr
Posted about 16 hours ago
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Position: Police Dispatcher
Type: Contract
Compensation: $30 - $65/hour
Location: Remote
Commitment: 10-40 hrs/week
Role Responsibilities
- Prioritize and triage incoming requests with precision under high-pressure, time-sensitive conditions.
- Monitor and manage multiple communication channels simultaneously, including radio, phone, and digital platforms.
- Apply APCO or NENA protocols to assess, record, and route incidents in accordance with documented procedures.
- Provide clear, concise, and accurate written and verbal responses during fast-paced emergency scenarios.
- Deliver detailed feedback regarding incident handling, decision-making, and escalation processes for AI model evaluation.
- Assist in scenario development by outlining typical and edge-case dispatch situations and recommended response protocols.
- Review and annotate transcripts or incident logs to ensure fidelity and clarity for training data sets.
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Requirements
- Have strong relevant experience in emergency communications as a police dispatcher or coordinator.
- Demonstrated expertise in prioritization, multitasking, and rapid decision-making in high-stress environments.
- APCO and/or NENA certification strongly preferred.
- Exceptional written and verbal communication skills, with a keen eye for accuracy and professionalism.
- Familiarity with dispatch protocols, CAD systems, and modern emergency communication technologies.
- Experience documenting and communicating procedures for training or quality assurance purposes.
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Skills
Emergency Communications
Triage
Multitasking
Rapid Decision-Making
APCO Protocols
NENA Protocols
CAD Systems
Incident Handling
AI Model Evaluation
Scenario Development
Data Annotation
Written Communication
Verbal Communication
Quality Assurance
Emergency Dispatching
Location