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Police dispatchers receive emergency calls and coordinate the response of officers in the field. The work involves assessing situations rapidly from callers who are often distressed, prioritising competing emergencies, dispatching the right resources, and keeping officers informed and safe, all in real time.
They work in emergency communications centres. The role suits calm, fast-thinking people who can manage multiple urgent situations at once, extract critical information under pressure, and make quick decisions that affect the safety of both the public and the officers who depend on them.
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