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We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Complex Needs service in RBKC.
Sounds great, what will I be doing?
The Pool Worker role is responsible for providing high quality, person-centred housing related support to young people aged 16-25 who are leaving care, homeless, or at risk of homelessness. The post holder will work closely with service users to help them develop independent living skills, sustain accommodation, and achieve their goals in education, employment, training, and personal development. Key responsibilities include:
- Delivering support and safety planning
- Conducting one-to-one keywork sessions
- Maintaining accurate records
- Carrying out housing management duties such as rent collection and tenancy administration
- Working collaboratively with statutory and voluntary agencies to ensure service users receive coordinated and effective support
- Promoting service user involvement, community engagement, and compliance with relevant legislation, policies, and safeguarding procedures
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
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The ideal candidate will possess:
- Excellent interpersonal and communication skills
- Ability to build positive relationships with young people facing complex challenges
- High level of organisation and ability to manage multiple priorities effectively
- Strong problem-solving and conflict resolution skills
- Experience or knowledge of delivering person-centred support
- Ability to motivate individuals to achieve greater independence
- Experience engaging service users in meaningful activities and initiatives
- Good understanding of welfare benefits, safeguarding practices, and housing related support
- Strong literacy and numeracy skills
- Adaptability, proactivity, and a commitment to empowering young people to achieve positive outcomes
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call:
We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
Face to face interview:
Now you will have a face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
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We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
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