Welcome to Clyde

Welcome to Clyde, where local knowledge meets strong values and people always come first. As part of Lomond, the UK’s leading network of Letting and Estate Agencies and one of the Sunday Times Best Places to Work, we’re proud to combine expertise with a people-first approach.

With years of industry experience and a deep understanding of the local market, we're committed to helping people find, sell, and let their property with expert guidance.

Let's Talk About The Role

Now, we're happy to offer an exciting opportunity to join our market-leading team as a Portfolio Manager in our Letting Management office in Clarkston.

Key Responsibilities

• Acting as the first point of contact for Landlord clients and Tenants, the role is primarily customer-focused on the telephone as well as answering online enquiries (emails and Fixflo repair management software) as well as in person in the office.
• The primary duties of the role are to professionally and swiftly arrange reactive repairs and maintenance with in-house and third-party Contractors during a tenancy, as well as dealing with the end-of-tenancy ‘Check Out’ vacate process. This will involve liaising with Landlord clients and Tenants and Contractors about any required works at the end of a tenancy and any subsequent deposit deductions.
• The successful candidate will be required to demonstrate a highly organized and positive attitude, strong work ethic, great communication skills, and most importantly, be able to cope with the busy and varied nature of property management. Strong IT skills are a must.
• Support the team – collaborate to ensure smooth workflows and high service standards.
• Handle daily administration – manage correspondence, update records, and support office operations.
• Maintain accuracy and organization – ensure documentation is compliant and processes are followed.