To be successful in this role, you will bring rigour, structure and a proactive, relationship-based approach to resource management. This is a highly hands-on role that requires you to work closely with colleagues across our Delivery teams, actively building networks, seeking out information and driving engagement to ensure decisions are informed by accurate and timely insight. We are looking for someone with energy, determination and initiative who takes ownership, works collaboratively and is comfortable leading conversations rather than waiting for others to do so.

If this sounds like you, we would love for you to apply!

Your impact in the role:

You will help maintain a clear and reliable view of resource demand, supply, allocation, utilisation, capacity, constraints and emerging resource risks across the portfolio, ensuring information is accurate, consistent and presented in a way that supports senior decision-making.

Whilst resource management will be the primary focus of the role, we are looking for someone with broader portfolio management and PMO experience who can contribute across the full range of services provided by the team.

This is an opportunity to shape and embed portfolio management capability across a major transformation portfolio, working closely with Heads of Delivery, Programme Managers, Project Managers, Technology teams, Finance, business leads and senior stakeholders across the organisation.

Key areas of responsibility:

• Resource Management and Reporting Supporting the operation and continuous improvement of centralised resource management processes across the Transformation and Change portfolio. Maintaining, validating and improving resource data received from projects, programme teams and resource owners to support clearer visibility of capacity, allocation and utilisation.

• Portfolio Data and Insight Producing and maintaining resource dashboards, MI and reporting packs covering utilisation, allocation, capacity, constraints and forecasting. Helping ensure portfolio leaders have clear, timely and reliable information to support planning, mobilisation and delivery decisions.

• Reporting Cycles and Governance Support Supporting regular resource reporting cycles, including data collection, follow-up, quality checks and preparation of outputs for leadership forums. Helping identify resource gaps, delivery pinch-points, emerging capacity risks and data inconsistencies so they can be surfaced through the right governance routes.

• Process Improvement and Tooling Supporting reporting automation, dashboard development, PMO tooling implementation and ongoing process improvement. Helping maintain portfolio controls, templates, logs and ways of working linked to resource management, planning and reporting.

• Working Across the Portfolio Working collaboratively with Project Managers, Programme Managers, resource owners and delivery teams to improve the quality and consistency of resource information. Building effective working relationships across Transformation and Change, Technology, Finance, Strategy, business teams and other key stakeholders.

• Impact and Contribution Contributing directly to better resource visibility, stronger data quality, more reliable reporting and improved confidence in portfolio planning and delivery decisions.

What you'll bring:

• Strong analytical capability, good attention to detail and the ability to support a developing portfolio resource management function
• Experience in an analyst, PMO, portfolio manager, project support, resource management, planning, transformation, change or technology delivery environment
• Experience producing management information, dashboards, reports, trackers or data analysis to support decision-making
• Strong analytical skills, with the ability to interpret data, spot inconsistencies and turn information into clear insight
• Good Excel, reporting and data management skills, with experience maintaining accurate information across multiple inputs or stakeholders
• Experience supporting governance, reporting cycles, action tracking, escalation routes or operational portfolio processes
• Ability to work with Project Managers, Programme Managers, resource owners and enabling teams to gather, validate and improve information
• Confidence following up on missing, incomplete or inconsistent data and helping improve reporting quality
• Good organisational skills, with the ability to manage regular reporting deadlines, competing requests and detailed information
• Clear written and verbal communication skills, with the ability to produce structured, professional outputs for management and leadership audiences
• A practical improvement mindset, with an interest in improving processes, controls, templates, dashboards and ways of working over time