Queen Square Recruitment
POS Technical Lead
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POS Technical Lead – Retail Checkout Modernisation
Location: Oldbury, Birmingham
Contract: 12 months
Working arrangement: Office-based
Contract rate: Market rate
This is a senior technical role focused on the modernisation of retail checkout platforms, POS automation and the integration of in-store technologies. You will provide technical leadership across POS architecture, testing, automation, peripherals and platform engineering, working closely with engineering teams, architects, business stakeholders and technology partners.
What You'll Do
- Lead the technical design and delivery of POS solutions across large-scale retail environments, including supermarkets, convenience stores, self-checkout and forecourt operations.
- Drive the modernisation of legacy POS platforms towards scalable, containerised and microservices-based solutions.
- Provide technical leadership across POS testing, automation engineering and retail technology transformation.
- Work with architects, engineering teams, business stakeholders and vendors to translate requirements into robust technical solutions.
- Oversee integration of POS peripherals including scanners, printers, scales, payment devices and other in-store hardware.
- Develop and promote modern test automation and quality engineering practices, including intelligent and AI-enabled testing approaches.
- Work with POS emulation, hardware abstraction and device virtualisation technologies.
- Design and implement scalable automation frameworks that improve test coverage and delivery efficiency.
- Collaborate with platform, infrastructure, security and operations teams to ensure reliable deployments and operational readiness.
- Provide technical guidance, coaching and mentoring to project teams.
- Act as a senior technical escalation point for complex POS-related issues.
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What We're Looking For
Essential
- Strong experience with NCR Voyix / NCR Emerald POS platforms.
- Proven experience in retail POS implementation, modernisation and support.
- Strong knowledge of Self-Checkout (SCO) and retail checkout technologies.
- Hands-on experience with Store Controller operations, POS peripherals and device management.
- Strong experience in test automation, particularly Selenium Grid and Cucumber BDD.
- Experience with code quality and continuous improvement tools such as SonarQube.
- Understanding of POS emulation, hardware abstraction layers and device virtualisation.
- Experience designing and implementing scalable automation frameworks.
- Knowledge of AI-powered quality engineering and intelligent test automation.
- Strong stakeholder management, communication and technical leadership skills.
- Experience leading cross-functional teams within complex retail technology programmes.
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Desirable
- PCI-DSS / payment industry knowledge
- Self-checkout technologies
- Retail fuel / forecourt systems
- JMeter or LoadRunner
- AI-driven test automation solutions
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