Co-op
Post Office Manager - Middlesbrough, Stokesley
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Post Office Manager - Middlesbrough, Stokesley
Location: Middlesbrough, Stokesley
Salary: £29,365 per annum plus great benefits
Join us as a Post Office Manager where you'll lead a service that really matters to your community. With post office services in over 350 stores, our branches play an important role in supporting our colleagues, members, and customers every day. As Post Office Manager, you'll lead the day-to-day operation, bringing people together, supporting your team to succeed, and working closely with store colleagues.
Why this job matters:
You'll deliver a trusted, essential service that people rely on. You'll help create a welcoming, inclusive environment where colleagues feel supported and customers feel valued, making a real difference in your community.
What you'll do:
- Lead, support, and develop your team to deliver great service and performance
- Ensure the branch is safe, compliant, and runs smoothly day to day
- Manage cash, balance, and reporting to maintain operational accuracy
- Build strong relationships with customers, members, and the local community
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What you'll bring:
- Experience in a post office environment, including the use of systems such as Horizon, alongside cash, stock, and reporting processes
- Experience leading or supporting a team in a fast-paced setting
- Strong communication and organization skills, with a focus on improving performance
- A passion for customer service and supporting your local community
Why Co-op?
At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organization that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
- Full training and career development resources
- 30% discount on Co-op products in store
- Flexible access to your pay as you earn it
- Up to 10% pension contributions
- 36 days holiday (pro rata and including Bank Holidays)
- 24/7 access to GP appointments, and colleague support programme
- Market-leading policies to help you through life's big moments
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A place you'll belong:
We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
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